BDC CONSULTANT

BDC Representative Centralized Business Development CenterHGreg is one of the fastest growing automotive groups in North America. Founded in 1993, HGreg operates 31 dealerships throughout Florida, California, Quebec and plans to continue the expansion in the U.S.This role focuses on working incoming leads, handling inbound calls, and contacting customers through phone, text, and email. Your goal is to connect with customers, provide the information they need, and set appointments that drive traffic into our stores.Responsibilities:Respond to all incoming internet leads and inbound callsContact customers via call, text, and emailProvide accurate information on vehicles and availabilitySchedule sales appointments and update the CRMMeet daily/weekly contact and appointment goalsExperience:1+ years of experience in a customer service or service-related role (preferred)Experience managing multiple tasks in a fast-paced environment.Self-motivated with the ability to work independently to meet deadlines.Excellent communication skills (verbal, written, interpersonal).Ability to prioritize and organize to meet multiple simultaneous objectives.Previous experience using Microsoft Office products (Word, Excel, Outlook) is preferred but not required.Bi-lingual English and SpanishJob Type: Full-time Hourly pay + commissions $18/hr guaranteed during training (first month) Top performers regularly earn $5,000+ in commissionsBenefits:401(k)Dental insuranceEmployee assistance programHealth insuranceLife insurancePaid time offVision insuranceSchedule: 8 hour shiftSupplemental pay types:Bonus payCommission payWork Location: In personJob Type: Full-timeWork Location: In person