Shifts: 7:00am – 3:30pm OR 11:30am – 7:00pm Our client is looking for a bilingual (English/Spanish) HR Specialist to provide high-touch, on-site support for employees in a fast-paced manufacturing/operations environment . This role is heavily focused on benefits administration, HR case management, employee guidance, and frontline support . What You’ll Do Serve as the first point of contact for employee HR/benefits questions (walk-ups + scheduled support) Manage and resolve HR cases using a ticketing/case management system , escalating complex issues when needed Assist with onboarding and offboarding , including documentation and benefits enrollment/termination steps Provide HR policy and benefits education to employees in both English and Spanish Maintain accurate and confidential employee records within HR systems Support ongoing improvements to HR processes, FAQs, and knowledge base resources Run and update basic HR reports and tracking logs using Microsoft Excel What We’re Looking For 2+ years of HR experience , including benefits administration Fluent in English and Spanish (spoken + written) Ability to work 100% onsite in Casa Grande, AZ Strong comfort working in a high-volume, employee-facing environment Skills That Will Help You Succeed Excellent organization and time management across multiple priorities Strong communication and interpersonal skills with a diverse workforce High level of discretion handling confidential information Ability to work independently while collaborating closely with HR partners and vendors Service-first mindset (empathy, clarity, follow-through) Schedule This is an onsite role supporting one of two shifts: 7:00 AM – 3:30 PM 11:30 AM – 7:00 PM How Success Is Measured Timely and accurate resolution of HR tickets within SLAs Strong accuracy in benefits and HR processing Positive employee experience and communication quality Consistent attendance and reliability on shift #J-18808-Ljbffr