Benefits Specialist

• Providing excellent customer service to Plan participants in person, over the telephone, and via email

• Assisting Plan participants in person, including face-to-face benefits and 401(k) enrollments

• Processing Life Claims, Accident & Sickness Benefit Claims, and Dental Claims while maintaining a high level of accuracy

• Issuing on-site benefit payouts

• Processing benefit enrollments, including determining eligibility and collecting enrollment documents

• Interpreting various plan documents, policies, and procedures to provide accurate benefit information

• Conducting audits, preparing checks, and attending quarterly board meetings

• Managing documents, including collection, scanning, and verification

• Operating office equipment including postage meters, printers, copiers, and scanners

• Performing specific functions across various software applications

• Applying creative thinking to manage workflows and build more efficient processes

• 2+ years of administrative or customer service experience

• Benefits Administration, 401(k), and auditing experience required

• Bilingual in English and Spanish preferred

• Strong attention to detail, time management, and communication skills, with strict adherence to attendance and desk policies (no cell phones at the desk)

• Working knowledge of HIPAA, ERISA, DOL, and IRS regulations

• Temp to Hire

• Pay rate: $23 $24 per hour

• After perm hire,paid Healthcare, vision, dental benefits, 401K

• Private office in a relaxed, collaborative team with zero travel

• Long-term stability with an established 100+ year-old company

• Rotating schedule with every other Friday off (Office hours: MondayThursday 7:30 AM 4:30 PM; Friday 7:30 AM 4:00 PM)

Openwork is a candidate-focused staffing company on a mission to bring ease, accessibility, and thoughtfulness to an industry we’ve held a footing in for 50+ years. We believe there’s more to life than livelihood, but that finding your dream job, career, or team is a really good place to start.