1 Bethany 900 W Bethany Dr Suite 500 Allen, TX 75013, USA We are seeking a dedicated and motivated Sales and Service Specialist to focus on closing auto loans and selling related products such as GAP insurance, service contracts, and other auto‑related ancillary products. The ideal candidate will provide exceptional service to our members, assisting them with their auto loan needs and promoting our credit union’s products and services. Unlock Unlimited Earning Potential At CUTX, we believe in rewarding hard work and dedication. With our competitive base salary and generous performance incentives, you'll have the opportunity to unlock unlimited earning potential. We offer a lucrative compensation package designed to recognize and reward your achievements, ensuring that your efforts directly contribute to your financial success. Major Duties and Essential Functions Realize that business is built on member satisfaction and devote himself/herself to guarantee satisfaction of members Determine member needs by asking questions and listening to responses Sell financing and ancillary products to our members Answer inbound calls about new and existing loan applications Proactively discuss and refer additional products to internal partners Meet established monthly objectives Make outbound calls to existing leads to educate members on decisions and possible alternative solutions Maintain an efficient workflow of all finance office processes Work with Auto Finance Coordinator to ensure timely and accurate execution of loan processing Understand the terminology of the automobile business and keep abreast of technological changes in the products Positions directly supervised: N/A Specific knowledge, skills, and abilities required for this position Must have a service‑oriented attitude Must be Goal‑oriented Must have strong listening skills and excellent verbal communication skills Problem solving competence with a strong attention to detail Must have the ability to multitask, prioritize, and adapt to a constantly changing environment Proficient computer ability including Windows PC Navigation skills Strong desire to learn in a fast‑paced environment Must be a TEAM player and be able to help and rely on others Education and Experience High School diploma or equivalency and at least two (2) years Credit Union experience, automotive industry, F&I and/or sales experience. Stable career with previous employers. Must be customer oriented, self‑motivated team player with effective communication skills. Must be computer literate and able to type a minimum of 30 wpm. Work experience with or in car dealerships a plus. Bilingual candidates (Spanish/English) are beneficial. Experience in a consumer lending role, or other sales‑related experience. Must have a proven track‑record of setting and meeting/exceeding personal and departmental goals. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr