Job Description:
Staff Force is currently seeking a Bilingual Customer Service Representative to join a fast-paced and growing garage door distribution company. This role is ideal for someone who enjoys helping others, communicates effectively in both English and Spanish, and thrives in a dynamic environment.

Key Responsibilities:

• Answer incoming phone calls and respond to customer emails

• Manage customer accounts and maintain accurate records

• Handle inquiries related to products, orders, and services

• Escalate complex issues to the supervisor when necessary

• Work closely with the supervisor to ensure efficient operations and customer satisfaction

• Utilize knowledge of order management, inventory, and billing processes

• Maintain professionalism and a positive attitude in all interactions

• Thrive in a fast-paced, team-oriented environment

Qualifications:

• Bilingual (English/Spanish) – required

• Strong communication and interpersonal skills

• Previous customer service experience preferred

• Familiarity with order processing, inventory systems, and billing – a plus

• Leadership experience is a bonus

• Organized, detail-oriented, and able to multitask effectively

Schedule:
Monday to Friday, 7:00 AM – 4:00 PM

Why Join Us?
This is a great opportunity to work with a supportive team in a stable, growing industry. If you’re dependable, customer-focused, and ready to make an impact, we want to hear from you!