Job Title: Bilingual Mandarin Warehouse Specialist

Locations available:

• Ontario, CA
• Las Vegas, NV
• Raleigh, NC
• Charlotte, NC
• Portland, OR
• Tukwila, WA
• Multiple locations in Texas - Brookshire and Irving
• Multiple locations in Florida - West Palm Beach, Doral, Orlando, Tampa, Jacksonville, Fort Myers

We are seeking detail-oriented Warehouse Specialists to support front-end warehouse operations for last-mile deliveries. This role is responsible for handling pickups, returns, exception packages, and coordinating return shipments to regional distribution hubs (LADC). The ideal candidate is process-driven, reliable, and thrives in a fast-paced warehouse environment.

• Handle on-site package flow at the forward warehouse, including pickups, returns, exception shipments, and scanning.
• Identify and resolve exception packages (missing labels, wrong routing, damaged parcels), ensuring timely escalation and closure.
• Coordinate return shipments back to the regional hub (LADC), including vehicle/resource scheduling and documentation preparation.
• Assist with daily operational reporting, issue tracking, and feedback to the warehouse supervisor.
• Maintain accuracy in inventory movements and system updates (scanning, labeling, documentation).
• Support dispatch and warehouse activities to ensure on-time departures and efficient workflow.
• Maintain a clean, organized, and safe work area in accordance with warehouse SOPs.

• 1+ year of warehouse/logistics/last-mile delivery experience preferred.
• Ability to operate scanners and basic warehouse systems (WMS/TMS experience a plus).
• Strong attention to detail, reliability, and sense of ownership.
• Good communication skills; able to coordinate cross-functionally with dispatch and regional hubs.
• Able to lift packages and stand/walk during shifts as needed.
• Language: English and Mandarin - Need to communicate with Mandarin speaking people.