Bilingual Medical Customer Service Apply
Thank you for your interest in Lincoln Health Supply! We are one of the fastest growing Diabetic Equipment Supply companies in the United States of America. Our aggressive approach has caused fast paced growth across our departments and branch's, and we are looking for smart hard working team members. If you are a quick thinker, and have a positive approach, please apply with us.
We are looking for a strong well spoken Bilingual Medical Administrative Professional to join our team. The successful candidate will be responsible for providing excellent follow-up and sales calls and customer service to our clients in both English and Spanish. This includes responding to inquiries, troubleshooting customer issues, and providing helpful advice and solutions. The ideal candidate will have strong communication skills, a commitment to customer satisfaction, and the ability to work in a fast-paced environment.
Responsibilities:
- Respond to customer inquiries, warm sales conversions, meet quotas.
- Provide accurate information regarding products and services.
- Handle customer complaints and resolve customer issues.
- Maintain a positive attitude when interacting with customers.
- Provide excellent customer service in both English and Spanish.
- Maintain records of customer interactions and transactions.
- Use problem-solving skills to resolve customer issues.
Job description: Administrative Assistant Responsibilities:
. Proactively call customers who contact Lincoln Health Supply to join the program.
Answer and direct phone calls with customers, excellent communication skills, CLEAR verbal and written.
Write and distribute email, correspondence memos, letters, faxes and forms
Retrieve records from providers across the country
Update CRM(software) with records received throughout the day
Update and maintain office policies and procedures
Maintain contact lists
Knowledge of office management systems and procedures
Working knowledge of office equipment, like printers and fax machines
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
Microsoft Office: 3 years (Preferred)
Customer Service: 1 year (Preferred)
Excellent time management skills and the ability to prioritize work
Attention to detail and problem-solving skills
Strong organizational skills with the ability to multi-task
High School degree; additional qualification as an administrative assistant or Secretary will be a plus
Proven experience as an administrative assistant or office admin assistant
Job Type: Full-time Schedule: 8:30 to 5PM, Monday to Friday, No Weekend/overtime, Work Location: In person
Benefits: Health insurance, Dental insurance, Vision insurance Education:
Email us your resume. max@lincolnhealthsupply.com
Check us out at Lincolnhealthsupply.com
Join the BEST place to work ! We look forward to hearing from you!
We offer a rich health insurance plan and provide paid time off.
Work setting: Call center/Office
Education: High school or equivalent (Preferred)
Experience in Medical field is helpful.
Work Location: In person, In office.
We are professional, agile, innovative and our goal is to Make a positive difference in peoples lives that are dealing with Diabetes. .
Our work environment includes:
- Modern office setting
- Growth opportunities
- Lively atmosphere
- On-the-job training
- Casual work attire
- Safe work environment
- Relaxed atmosphere
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Medical Experience speaking to patients, understanding and reading and processing Medical Records?
Experience:
- Customer service: 2 years (Preferred)
Work Location: In person
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