The Billing & Accounting Support Specialist plays a key role in supporting the accounting team by managing daily transactional activities and maintaining accurate, well-organized financial records. This position focuses on the essential operational tasks that keep accounting functions running smoothly, allowing senior staff to concentrate on higher-level analysis, compliance, and strategic initiatives.

Reports to: Senior Accountant- Billing & Revenue

Department: Accounting

Classification: Hourly Non-Exempt

Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Accounts Payable (AP): Process vendor invoices, match purchase orders, prepare payments, and maintain AP files in an organized and accessible manner.
• Billing: Assist in generating and distributing customer bills; assist in reconciling billing records to ensure accuracy and timeliness, and processes customer account refund checks.
• File Maintenance: Maintain orderly filing systems for accounts payable and other accounting records (both electronic and paper).
• Support to Business Services Coordinator: Provide backup and support for customer projects, reporting, and other assigned tasks to this position.
• General Accounting Support: Assist with reconciliations, data entry, and other transactional tasks as needed to support the accounting team.

Access to Sensitive Areas and Information

• CPNI and other sensitive customer information
• Accounting offices
• Accounting budget
• Payroll Files

General Qualifications

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Ability to create, implement, and monitor budgets
• Proficient with Microsoft Office Suite or related software

Education and/or Experience

• Microsoft Excel skills (formulas; pivot tables)

• High level of data entry accuracy
• Strong attention to detail and organizational skills
• Basic understanding of accounting principles (AP/AR, reconciliations)
• Ability to manage multiple tasks and meet deadlines
• Ability to handle confidential financial information
• Willingness to learn and adapt to new systems and processes
• Experience processing invoices, billing, and payments
• Experience with data entry and financial record maintenance
• Familiarity with month-end close support and reconciliations

Supervisory Responsibility

This position has no supervisory responsibility.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position: Monday through Friday, 8:00 a.m. to 5:00 p.m.

Travel

Infrequent travel is expected for this position.

AAP/EEO Statement

JBN Telephone Company, Inc. and Giant Communications, Inc. (Company) provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Company expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Companys employees to perform their job duties may result in discipline up to and including discharge.