Billing Analyst
Location: Monterey Park, CA (Hybrid – 4 days onsite)
Assignment Length: 12-Month Special Project
Pay Rate: $30–$33 per hour

Position Overview
On behalf of our public utility client, we are seeking a detail-oriented and analytical Billing Analyst to support a 12-month special project in Monterey Park, CA. This role is responsible for ensuring the accuracy, integrity, and efficiency of billing operations while partnering closely with finance and cross-functional teams. The ideal candidate brings strong billing systems expertise, financial reporting knowledge, and the ability to analyze and manage complex data in a fast-paced environment.

Key Responsibilities

• Monitor daily billing operations and system performance to ensure timely and accurate invoice processing, proactively identifying and resolving disruptions or discrepancies.
• Generate, review, and validate billing batches, implementing internal controls to ensure billing accuracy and compliance with established processes.
• Collaborate with finance teams to reconcile billing data with revenue reports, supporting financial reporting requirements and month-end close activities.
• Conduct detailed audits of customer accounts and billing processes to ensure data integrity, transparency, and adherence to contract terms.
• Implement rate adjustments, tax updates, and regulatory surcharges within the billing system in accordance with contractual and regulatory requirements.
• Manage and maintain billing systems that support the order-to-cash (O2C) process, including recurring invoicing, payment tracking, and expense monitoring.
• Analyze billing and operational data to identify trends, discrepancies, and opportunities for process improvement using best practices in data analysis and management.
• Ensure proper acquisition, validation, storage, and protection of sensitive customer and financial data in compliance with internal data governance and cybersecurity standards.
• Support internal and external customers by addressing billing inquiries, resolving issues efficiently, and maintaining strong customer relationship management practices.
• Maintain up-to-date knowledge of billing technologies, system enhancements, and industry best practices.

 
Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field, or an equivalent combination of education and relevant experience.
• Minimum of 3 years of experience in billing operations, financial analysis, revenue accounting, or related functions.
• Strong understanding of billing processes, financial reporting, and system controls to ensure accurate and timely processing.
• Experience working with billing or ERP systems supporting the full order-to-cash lifecycle.

Please submit your resume in Word or PDF format to be considered.