The Billing Analyst will focus primarily on managing and optimizing the billing processes within our logistics operations. This position is responsible for ensuring accurate and timely invoicing, maintaining billing records, and resolving any billing discrepancies. The ideal candidate will have strong organizational skills, excellent problem-solving skills, experience in billing, and a commitment to accuracy and efficiency.

Key Responsibilities:

• Manage and execute the end-to-end billing process, ensuring all invoices are accurate and issued on time.
• Generate and distribute invoices to clients, ensuring they comply with company policies and client contracts.
• Work closely with operations, IT and sales teams to collect necessary data for accurate billing.
• Address and resolve billing discrepancies and client inquiries promptly and professionally.
• Maintain detailed and accurate records of billing transactions and client accounts.
• Monitor accounts receivable, follow up on outstanding invoices, and assist with collections as needed.
• Prepare regular financial reports and presentations for internal stakeholders, focusing on billing and revenue data.
• Assist in the development and implementation of billing policies and procedures to improve efficiency and accuracy.
• Collaborate with the finance team during the month-end and year-end closing processes, focusing on billing and revenue reconciliation.
• Analyze revenue and billing data to identify trends, variances, and opportunities for growth.
• Assist with the development of revenue forecasts and budgets, incorporating billing data.
• Provide actionable insights and recommendations to senior management to drive revenue and profitability.
• Ensure compliance with accounting standards, billing policies, and company procedures.

Requirements

• Bachelor’s degree in Finance, Accounting, Business, or a related field is preferred.
• 2-4 years of experience in a billing role
• Excellent communication and interpersonal skills, with the ability to handle client interactions professionally.
• Strong attention to detail and organizational skills.
• Proficiency in Microsoft Excel and experience with billing software, such as Oracle NetSuite.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of logistics and supply chain operations is desirable but not required.
• Aligned with Bergen’s How We Work Together Principles including: investing in People Development, creating a Safe Environment, treating others with Respect, being able to work as part of a Team, having Trust in others, having Passion for our work and clients, having good Communication skills and having high Accountability for oneself and others.