Billing and Collections Assistant

JOB TITLE: Billing and Collections Assistant

OVERVIEW: Evolution Restoration & Renovation is a Phoenix-based restoration and reconstruction company. We are looking for a detail-oriented Billing and Collections Specialist to join our team part-time, with the potential to grow into a full-time role as our volume increases.

In this role, you will manage the company's invoicing processes, track client accounts, issue accurate statements, and process payments. You will ensure financial records are precise, resolve billing discrepancies, and handle customer inquiries — all while maintaining steady cash flow and upholding client confidentiality.

You will work directly in Zoho CRM and QuickBooks to manage invoicing, track open balances, and follow up with customers and adjusters on outstanding accounts. If you are organized, great on the phone, and comfortable working with numbers — we want to hear from you.

Website: https://evorestore.com

LOCATION: In-Person / Phoenix, AZ

SCHEDULE: Part-Time: Monday through Friday, 4 hours per day (7 AM–11 AM, 8 AM–Noon, or  12PM-4PM)

TYPE: Part-Time with potential to grow into Full-Time as volume increases

PAY: Hourly — TBD based on experience (starting at $20/hour minimum)

PROBATIONARY PERIOD: 90 days

KEY RESPONSIBILITIES

• Review all active jobs in Zoho CRM daily and identify what needs to be invoiced and what needs follow-up
• Create and send invoices to customers in QuickBooks
• Track client accounts and issue accurate billing statements
• Process payments and maintain precise financial records
• Resolve billing discrepancies quickly and professionally
• Follow up with customers and insurance adjusters on outstanding balances
• Handle customer billing inquiries while maintaining confidentiality
• Log notes after every call or follow-up action
• Work closely with the team to keep billing and collections current

WHAT WE ARE LOOKING FOR

• QuickBooks experience — required
• Background in construction or restoration billing — preferred but not required, we will train the right person
• Great on the phone — polite, professional, and persistent
• Bilingual (English/Spanish) — preferred
• Strong attention to detail and good with numbers
• No degree required
• Self-starter who can work independently and stay organized
• Looking for a long-term opportunity

COMPENSATION AND SCHEDULE DETAILS

• Hourly pay starting at $20/hour
• 90-day probationary period
• Part-time to start — 4 hours per day, Monday through Friday
• This is an hourly position: weekends and holidays are not paid if not worked
• No overtime

WHY JOIN US

• Consistent, predictable schedule — same hours every day
• Opportunity to grow into full-time as the company grows
• Work directly with ownership and operations
• Supportive team environment

Evolution Restoration & Renovation stands out with its deep-rooted expertise in restoration services. Our founder has been a prominent figure in the industry since 1997, guiding our team to excel in water mitigation, asbestos abatement, mold remediation, fire damage mitigation, and restoration. What sets us apart is our rich history in the industry, including our unique role in training a significant portion of Arizona’s asbestos workforce. This extensive experience and dedication to customer service shape our approach to every project, ensuring professionalism and quality.