Billing Manager

Key Duties & Responsibilities- Legal Billing ManagerOversee day-to-day billing operations for approximately 100 attorneys across the firm's multiple offices.Manage and oversee one in-house biller and four offshore billing professionals.Serve as the primary billing contact for attorneys and partners, addressing billing questions, resolving issues, and providing hands-on support as needed.Manage the full billing cycle, including invoice preparation, review, approval, submission, and follow-up.Review e-billing invoices and ensure compliance with client-specific billing guidelines and outside counsel guidelines prior to submission.Oversee e-billing requirements, including rate changes, accruals, submission deadlines, and proper invoice formatting.Monitor accounts receivable, collections, outstanding balances, and write-offs, working closely with attorneys and clients to resolve issues.Partner with the CFO on billing matters, accruals, and other financial reporting requirements.Work closely with Practice Manager and firm leadership to ensure the billing team is operating efficiently and billing issues are addressed promptly.Provide hands-on support to attorneys who may need additional assistance with billing processes.Key Requirements5+ years of legal billing experience within a law firm environment.Strong understanding of the full legal billing cycle, including traditional billing, e-billing, AR, collections, accruals, and write-offs.Aderant experience is strongly preferred.Must have strong e-billing knowledge, including outside counsel guidelines, rate changes, accrual submissions, and client-specific billing requirements.Experience managing, mentoring, training, or overseeing other billing professionals. Formal management experience is not required if the candidate has strong senior-level billing or lead experience.Comfortable reviewing attorney time entries and working directly with partners and attorneys to resolve billing issues.Strong communication and interpersonal skills. This is a very attorney-facing role and requires someone who is comfortable providing hands-on support.Someone who has worked in a traditional law firm environment and understands the service expectations of attorneys.Willingness to travel to other firm offices as needed.