Position Overview:

We are seeking an experienced Body Shop Manager with a strong background in the RV industry to lead and oversee our body shop operations. The ideal candidate will be responsible for managing repair processes, ensuring high-quality service, maintaining profitability, and fostering a positive team environment. This role requires hands-on leadership, strong customer service skills, and the ability to manage workflow efficiently.

Key Responsibilities:

• Operational Management: Oversee all body shop operations, including damage assessments, repair processes, and quality control.
• Team Leadership: Recruit, train, and supervise body shop technicians, estimators, and other support staff.
• Work Scheduling: Manage work assignments and ensure timely completion of repairs to meet customer expectations.
• Repair Quality Assurance: Ensure all repairs meet industry standards and company quality expectations.
• Customer Service: Communicate with customers regarding repair status, estimates, and completion timelines, ensuring a positive experience.
• Vendor & Insurance Coordination: Work with insurance companies, suppliers, and vendors to secure approvals and manage parts inventory.
• Financial Oversight: Maintain profitability by controlling costs, improving efficiency, and increasing revenue through effective workflow management.
• Compliance & Safety: Ensure that all work complies with safety regulations, industry standards, and company policies.
• Process Improvement: Continuously evaluate and implement new processes to enhance efficiency, customer satisfaction, and profitability.

Requirements

Required:

• 5+ years of collision experience with body shop management, with at least 2 years in the RV industry.

• Strong leadership and team management skills.
• Experience with estimating software and insurance claims processing.
• Knowledge of fiberglass repair, aluminum structure repair, and RV bodywork.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and multitask effectively.
• Understanding of OSHA and safety compliance regulations.

Preferred Qualifications:

• Experience with RV manufacturers, dealerships, or large-scale repair facilities.
• Certification in collision repair or relevant trade school training.
• Familiarity with RV-specific damage assessment tools and techniques.

Benefits

• Competitive compensation and performance-based bonuses.

• Opportunity to work with an industry-leading team.
• Career growth potential in a growing RV service network.
• Supportive work environment with cutting-edge equipment and tools.

If you are a dedicated leader with a passion for the RV industry and body repair, we’d love to hear from you! Apply today and become a key player in our body shop success.