Branch Manager

At MTC, a Branch Manager is responsible for overseeing all of the technical, operational, and people aspects of a specific location and leading the team to success. The position blends technical expertise with business development and people management, and prioritizes quality service, safety, and financial performance. You will manage the daily performance of Construction Materials Testing (CMT), Geotechnical Engineering, and Laboratory Services and be responsible for maintaining a strong company culture that supports MTC’s core values – Proactive, Collaborative, Responsive, Committed, and Reliable.

This is a full-time, in-office position with some travel required to other MTC offices.

Essential Duties and Responsibilities

Operations & Financial Management

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• Supervise technician scheduling, utilization, and forecasting to meet project demands.
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• Oversee management of the facility, supplies, and company equipment including purchasing, inventorying, maintenance, calibrations, audits, etc.
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• Help prepare the branch for audits and on-site inspections.
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• Monitor branch financial performance including revenue, profitability, utilization, backlog, accounts receivable, and operating expenses.
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• Review monthly financial reports and implement corrective actions to achieve financial goals.
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• Work with accounting personnel to support invoicing, collection efforts, and reduce aged receivables.
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Technical Leadership & Quality Management

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• Troubleshoot engineering issues with field technicians, engineers, and clients.
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• Ensure projects are completed safely, on time, within budget, and in accordance with client expectations.
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• Ensure compliance with applicable ASTM, AASHTO, FAA, DOT, and client-specific testing standards.
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• Manage nuclear gauges including inventory, audits, calibrations, and assignments to ensure MTC control procedures and NRC regulations are consistently followed.
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Business Development & Client (Project) Management

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• Serves as the primary representative of the branch within the local market and supports strategic initiatives established by executive leadership.
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• Develop and maintain relationships with key clients, contractors, developers, architects, municipalities, and engineering firms.
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• Address client concerns and resolve service issues in a timely and professional manner.
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• Identify opportunities for additional services and support branch revenue growth initiatives.
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• Prepare or review project proposals, fee estimates, and contracts.
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• Participate in industry organizations and networking events to promote MTC's services and reputation.
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Personnel Management

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• Hire, manage, discipline, and terminate personnel including field technicians, laboratory staff, and engineers.
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• Review and approve timesheets, expenses, purchasing, and other requests.
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Minimum Qualifications

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• Bachelor’s degree (preferably in Civil Engineering or Construction Management)
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• 8+ years of experience in construction materials testing, geotechnical engineering, or a combination of the two
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• 4+ years of supervisory or management experience
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• Professional Engineer (PE) license preferred
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• Proven track record of managing client relationships
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• Commitment to safety for yourself and others
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• Proactive approach to problem solving and responsive to questions and issues from employees, management, and clients
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• A positive, professional, and approachable demeanor
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• Ability to lead effective cross-functional meetings and gain support for initiatives across a broad range of locations and personnel
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• Excellent written and verbal communication skills
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