Branch Support Quality Engineer

Branch Support Quality Engineer

Mishawaka, IN

Compensation: $75K–85K base for most hires, with flexibility for exceptional experience, plus monthly bonus and full benefits.

Why this role exists

• Help branches reduce “escapes” by tightening processes, data, and follow‑through on corrective actions.
• Give sales, operations, and customers a go‑to quality resource who can dig into issues, not just push paperwork.
• Support a site that is rebuilding its culture around accountability, continuous improvement, and better customer experience

What you’ll do

• Own quality issues coming out of South Bend and the branches: sort the data, prioritize, and drive true root cause and corrective action.
• Maintain and improve quality metrics, charts, and reports so leadership can actually see trends and act on them.
• Lead and support continuous improvement projects that reduce escapes and rework across multiple branches.
• Partner with operations, inside sales, and branch leadership when a customer has a problem—help contain, communicate, and fix.
• Support audits, customer requirements, and compliance expectations in a regulated, ITAR‑controlled environment.

What good looks like

• You are comfortable on the shop floor around metals, processing equipment, CNC/CMM, and measurement tools—not just behind a desk.
• You like sorting through messy quality data, spotting patterns, and turning that into practical fixes with operators and supervisors.
• You can explain a quality issue clearly to a customer, a machine operator, and a GM without losing the plot or the relationship.

What you bring

• 3+ years in a manufacturing or metals / industrial environment in a Quality Engineering or closely related role.
• Experience with tools like root cause analysis, 8D, PPAP, FAI, and corrective actions; CI / Six Sigma exposure is a plus.
• Comfortable with drawings, specifications, and tolerances; prior exposure to aerospace, automotive, or similarly demanding customers is helpful.
• Ability to work in an ITAR‑controlled environment (U.S. citizen or permanent resident).

The basics

• Role: Quality Engineer – Metals Distribution
• Location: Onsite in the greater South Bend / Mishawaka, IN area.
• Environment: Multi‑branch metals service center with a strong focus on customer response and continuous improvement.

Search Made Easy is an equal opportunity recruitment firm committed to non-discrimination in all hiring practices. AI Notice (IL HB 3773): SME uses limited AI tools (including resume parsing and language models) to help process application materials; these tools do not independently screen, rank, or select candidates, and all screening, evaluation, and hiring decisions are made exclusively by humans. Questions: Info@TheSME.org. We adhere to all applicable data protection laws, including Illinois and federal requirements. For details on our privacy practices, please visit our Privacy Policy. By submitting your application, you consent to the processing of your personal data in line with these policies. Only qualified candidates will be contacted. Applying does not create an employment relationship with Search Made Easy or its clients. If you need accommodations in the recruitment process, please notify us at info@thesme.org at the time of application.