Job Duties

• Have demonstrated proficiency and experience in utilizing current technology tools (hardware and software).
• Possess clear and effective written and verbal communications skills.
• Develop and maintain a courteous and service-oriented rapport with all customers (tenants, building occupants, vendors, client, co-workers).
• Have strong, demonstrated experience operating and troubleshooting HVAC systems and controls.
• Completes maintenance and repair records as required.
• After hours on-call emergency response.
• Operate building systems, including but not limited to; access and lighting controls, fire and life safety systems.
• Effectively perform or direct to be performed routine building maintenance and repair tasks.
• Professionally and effectively interact with tenant facility personnel.
• Effectively interact with and direct contracted service providers.
• Effectively respond to and resolve tenants service calls.
• Diagnose faults and ability to perform in-house repairs when able.
• Review building operations, PM, training, energy management, and equipment status frequently.
• Observe the effectiveness of the functions executed and continuously improve operations.
• Work directly with PM to provide input on a timeline for future repairs and assist with budgeting costs.
• Monitor and utilization of the work order system, to ensure tenant requests, property, and grounds are maintained to the highest standards.
• Ability to work weekends, holidays, and evenings as needed.
• Understanding of various maintenance fundamentals sufficient to deal with services and repairs.

Education

• SMA Engineering Course (Recommended).
• BOMA Engineering School (Recommended).
• High School Diploma.

Qualification

• Able to perform the physical requirements of the position; climbing ladders, bending, stooping, lift/carry minimum of 50 pounds, raise arms over head, perform overhead work, work effectively at heights.
• Available to work occasional overtime and provide after hours on-call emergency response.
• Ability to pass background check and drug test and must be bondable.
• Familiar with Tridium BAS or Facility Explorer BAS.
• Apprentice or Maintenance electrical license preferred.
• Strong mechanical aptitude.
• CFC License, and refrigerant licenses preferred.
• Three (3) to five (5) years of experience in commercial building maintenance or related industry.
• Experience with chilled water systems

Skills

• Ability to exude calm and confidence in occasionally stressful situations.
• Adaptable to change.
• Basic skills with Microsoft Office (Outlook, Word, etc.).
• Uses personal computer and / or PDA for work order system, email, EMS and training.
• Demonstrated customer service skills.
• Effective communication skills.