Bus Person

Busser Position at Coach GrillAre you passionate about providing exceptional dining experiences? Coach Grill in Wayland, MA, is seeking a dedicated and personable Busser to join our team!About Coach Grill: For decades, Coach Grill has been a landmark in Wayland, MA, providing an upscale dining experience that blends New England charm with the sophistication of a classic American steakhouse. Known for our premium cuts of beef, fresh seafood, and expertly crafted dishes, we create memorable dining experiences for every guest. Our commitment to exceptional service and quality ingredients makes Coach Grill a beloved destination for locals and visitors alike.What We Offer:Competitive hourly pay - Up to $25 an hourA supportive and collaborative work environmentOpportunities for growth and advancementDiscounts on food and beveragesPosition SummaryThe Bus Person is responsible for delivering hospitality to our guests with genuine and personable conversation and service. This position is critical to our guest's overall experience as the Bus Person must ensure the environment is clean, orderly and stocked for our guests and team members.Essential FunctionsEssential Functions Statement(s)Deliver genuine hospitality to and establish emotional connections with our guestsContribute to the overall teamwork and success of the restaurantCommunicate effectively with guests and team membersMaintain proper grooming and uniform standardsEnsure interior and exterior cleanliness of restaurantSet and reset tables perfectly guest ready in a timely mannerSweep floors throughout entire restaurantCarry dirty dishes, glassware, and silverware to the dish area for cleaningHandle guest complaints professionally and alert a manager immediatelyCommunicate with managers and hosts regarding table availability and key table updatesMaintain high level of cleanliness and sanitationDemonstrate professional and gracious demeanor at all timesPerform all opening, running, and closing duties accuratelyPerform any job function requested by the management teamPosition QualificationsCompetency Statement(s)Adaptability & Flexibility Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needsAttention to Detail Diligently attends to details and pursues quality in accomplishing tasksCommunication Listens to others and communicates in an effective mannerConfidence A matured and justified self-belief in one's ability to do the job, and the conveyance of that behalfCustomer Focus Builds and maintains customer satisfaction with the services offered by TRC; provides excellent customer service to both guests and team membersInitiative Recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situationsProblem Solving Resolves difficult or complicated challengesTeamwork Promotes cooperation and commitment within a team to achieve goals and deliverablesRequirementsSkills & AbilitiesEducation: High School; able to communicate (speak, read, and write) in EnglishExperience: Previous hospitality experience is preferredComputer Skills: N/ACertificates & Licenses: N/AOther Requirements: N/A