Position Details
Business Analyst I Apply
Job Title: Business Analyst I
Location: 500 Woodward Avenue, Detroit, MI 48226
NOTE: ) -Analytical and strong problem-solving skills -Fast Learner and independent worker; Required Skills: -Strong Communications skills verbal and written -Collaborative -Knowledgeable with Agile methodologies.
Desired Skills: -Salesforce certifications a plus -Product or Project Management certifications a plus; Ideal Candidate Profile: The ideal candidate would possess a combination of technical expertise, business acumen and strong interpersonal skills. Self-starter and fast learner that can work independently across multiple stakeholders to help achieve business goals and strategies; Industry Experience: Automotive and financial services industries are a plus; Tools and Technologies: -Salesforce -JIRA -AHA; Educational Requirements: -Bachelorand#39;s degree in Business Administration, Computer Science, or a related field; Work Schedule: Hybrid 3 days in office / 2 days remote; Interview Process: Likely two rounds of interviews that would be held by video conference
Job Description
JOB OVERVIEW - We are seeking a skilled and experienced Business Salesforce Analyst to join our team. The ideal candidate will be responsible for analyzing, designing, and implementing Salesforce solutions to meet business requirements and goals. They will work closely with stakeholders to gather requirements, develop solutions, and provide ongoing support to ensure the successful adoption and utilization of Salesforce within the organization. They take a broad perspective to determine how such solutions will impact existing work processes and systems, and how to manage the integration. They also display innovation in identifying, proposing, and overseeing the execution of business solutions.
Responsibilities
Collaborate with business stakeholders to gather and document requirements for Salesforce projects.
Analyze business processes and identify opportunities for improvement and automation using Salesforce.
Design and configure Salesforce solutions, including custom objects, workflows, validation rules, and process builder.
Develop and maintain reports, dashboards, and analytics to provide insights into business performance.
Conduct user training and provide ongoing support to ensure successful adoption and utilization of Salesforce.
Collaborate with cross-functional teams to integrate Salesforce with other business systems and applications.
Stay up to date with Salesforce releases and new features and provide recommendations for system enhancements.
Troubleshoot and resolve issues related to Salesforce configuration, data integrity, and user access.
Assist in data migration and data quality initiatives to ensure accurate and reliable data within Salesforce.
Document system configurations, processes, and procedures to ensure knowledge sharing and maintain system documentation.
Contributes to the business short-and long-term planning sessions and provides direction to ensure understanding of business goals and direction.
Provide assistance in business case development (i.e., research, data collection).
Qualifications
Bachelorand#39;s degree in business administration, Computer Science, or a related field.
Proven experience as a Salesforce Administrator or Business Analyst, with a strong understanding of Salesforce best practices and functionality.
Proficient in Salesforce configuration, including custom objects, workflows, validation rules, and process builder.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
Detail-oriented and organized, with the ability to manage multiple priorities and meet deadlines.
Knowledge of Salesforce Lightning Experience and Salesforce CPQ is a plus.
Skill/Experience/Education
Mandatory Skills
Salesforce Knowledge Business Analysis Communication Skill - Verbal and written Problem-Solving Analytical
Desired Skills
CRM Expertise
Process Mapping
JIRA
AHA!
yes
Send Us Your Feedback
Sign In
Please check your email. We have sent you a password reset link. This link will expire in one hour.
Please input your account's email
Apply to this Job
Already have account? Login here
Find Your Next Job In A Snap!
We help you find the best Jobs, Employers and Career Advice.
Upload your resume for a free professional assessment
Loading, Please wait..!!
Send this job to my email
Please wait..!!