Business AnalystWe are seeking a detail-oriented Business Analyst to join a growing, technology-enabled professional services organization. This role blends client-facing support with data-driven analysis, helping both internal teams and clients understand key trends, performance metrics, and actionable insights. The ideal candidate brings strong communication skills, analytical rigor, and the ability to translate data into clear reports and presentations. This position operates in a fast-paced environment that values accuracy, collaboration, and continuous improvement.Collect, clean, and analyze client and operational data to identify trends, patterns, and opportunities for improvement.Develop, maintain, and deliver recurring and ad hoc reports using Excel and business intelligence tools (e.g., Power BI, Tableau, or similar).Create client-ready presentations that clearly communicate insights, findings, and recommendations.Partner with internal stakeholders (Operations, Product, and Data teams) to ensure data accuracy and alignment on deliverables.Serve as a first point of contact for client support inquiries, ensuring timely, professional, and solutions-oriented communication.Support senior operations leadership with strategic initiatives, reporting, and performance tracking.Document and refine internal processes to improve efficiency, scalability, and client satisfaction.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.