🚀 Now Hiring: Business Analyst – Health & Welfare (Annual Enrollment)

📍 Merrimack, NH (Primary Location)

📍 Westlake, TX & Smithfield, RI (Secondary Locations)

📅 Hybrid Schedule

💼 Contract via Fidelity TalentSource

❌ No C2C or third‑party submissions

💡 The Role

Fidelity TalentSource is hiring a Senior Business Analyst – Health & Welfare to join a team of passionate professionals supporting Health & Welfare Annual Enrollment and ongoing client initiatives. In this role, you’ll serve as a requirements and validation expert, partnering closely with client delivery and program leadership to ensure Fidelity’s recordkeeping systems align with detailed business and regulatory requirements.

You will play a critical role in shaping solutions that support our clients while modeling Fidelity leadership principles and fostering a collaborative, innovative environment.

✅ The Expertise We’re Looking For

• Bachelor’s degree or equivalent industry experience
• 5–7 years of Business Analysis experience
• 5+ years of direct Health & Welfare Annual Enrollment experience
• 5–7 years in benefits administration, H&W outsourcing, or similar recordkeeping environments
• Strong customer focus with the ability to balance service and sound business judgment

🧠 The Skills You Bring

• Strong organizational, prioritization, facilitation, and time‑management skills
• Ability to analyze and translate complex business requirements
• In‑depth understanding of:
• Health & Welfare plan provisions
• Recordkeeping systems and core product mechanics
• Regulatory environment
• Strong analytical and critical‑thinking skills
• Excellent written and verbal communication
• Experience developing and executing documented procedures
• Agile experience preferred (not required)
• Advanced Microsoft Office skills

🎯 The Value You Deliver

• Partner with Client Delivery Portfolio Managers and Healthcare Program Managers to support AE and ongoing milestones
• Define and analyze complex client requirement changes
• Perform detailed data analysis and reporting to support client decisions
• Identify requirement gaps and recommend functional/system solutions
• Define and support System and Business Acceptance Testing
• Execute root cause analysis for pre‑ and post‑migration issues
• Perform data validations, remediations, and QA checks
• Develop training and reference materials for participant services
• Contribute to process improvement initiatives
• Mentor and support onboarding of new associates

🌟 Why Fidelity?

For over 20 years, Fidelity has delivered trusted Health & Welfare administration solutions that bring health and wealth together to drive better outcomes. Join a company known for its integrity, innovation, and commitment to helping people live the lives they want.

👉 Apply now and bring your Health & Welfare expertise to a team where your impact truly matters.

Fidelity Investments is an equal opportunity employer.