POSITION TITLE: Process Mapping Business Analyst

Narrative Description of Position:

Key responsibilities of the Process Mapping Business Analyst may include, but not limited to, the following:

• Gathering data: Conducting interviews with stakeholders, observing workflows, and collecting
• data on process steps, timings, and decision points.
• Process mapping: Creating visual representations of processes using tools like flowcharts,
• swimlane diagrams, and BPMN notation, clearly depicting the sequence of activities and
• decision points.
• Analyzing process data: Identifying areas of inefficiency, redundancy, delays, and potential
• cost reductions within the mapped processes.
• Identifying improvement opportunities: Proposing solutions to address issues discovered in
• process analysis, such as automation, simplification, or re-designing workflows.
• Facilitating process improvement workshops: Leading discussions with cross-functional
• teams to gather feedback and collaboratively develop process improvement plans.
• Documenting process changes: Creating clear and concise documentation of revised processes
• and ensuring proper implementation and training.

Specifications

Descriptions of Specifications

MINIMUM SPECIFICATION REQUIREMENTS: Must have to be accepted for consideration for this position.

Level of Education

2 4-year degree

Years of experience in Position Title

Minimum 15-years process mapping experience; Proficiency in using process mapping tools and techniques to create accurate and detailed visual representations of workflows.

Other Experience

Public Service experience and Grant Management experience

Certification(s)

No Certifications required

DESIRED SPECIFICATIONS: Not required, but desire experience in these specifications for this position.

Process Improvement

Proficiency in process improvement with focus on enhancing existing processes to increase efficiency and effectiveness

Analytical Skills

Ability to interpret data, identify trends, and draw meaningful conclusions from process information

Communication Skills

Effective communication with stakeholders at all levels to gather information, present findings, and gain buy-in for process improvements

Technical Skills

Familiarity with relevant software tools like Microsoft Visio, BPMN modeling tools, and data analysis platforms

Technical Writing

Experience in writing technical documentation to include the creation of clear and concise artifacts for processes, procedures, and reports

Problem Solving Skills

Ability to identify root causes of process issues and develop practical solutions