Roles and Responsibilities1. Requirement GatheringWork with business stakeholders, clients, and end users to understand business needs.Conduct meetings, interviews, and workshops to gather requirements.Document functional and non-functional requirements.2. Business Process AnalysisAnalyze current business processes and workflows.Identify gaps, inefficiencies, and improvement opportunities.Create process diagrams, flowcharts, and use cases.3. DocumentationPrepare and maintain project documents such as:Business Requirement Documents (BRD)Functional Requirement Documents (FRD)User StoriesUse Case DocumentsProcess Maps4. Stakeholder CommunicationAct as a bridge between business teams and technical teams.Communicate requirements clearly to developers, QA teams, and project managers.Ensure stakeholder expectations are aligned with project goals.5. Data Analysis & ReportingAnalyze business data, trends, and KPIs.Create reports, dashboards, and insights to support decision-making.Use tools like Excel, SQL, Power BI, or Tableau.6. Solution Design SupportWork with technical teams to translate business needs into system solutions.Help define system features, workflows, and product functionality.7. Testing & ValidationParticipate in User Acceptance Testing (UAT).Validate that the delivered solution meets business requirements.Document and track defects and change requests.8. Agile/Scrum ParticipationCreate and manage product backlog and user stories.Participate in Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives.Work closely with Product Owners and Scrum Masters.9. Change ManagementAnalyze impact of process or system changes.Support training, documentation, and adoption of new systems.Common Tools Used by Business AnalystsJIRA / Azure DevOps – Requirement trackingMS Excel / SQL – Data analysisVisio / Lucidchart – Process flow diagramsConfluence / SharePoint – DocumentationPower BI / Tableau – Reporting dashboardsKey SkillsRequirement AnalysisStakeholder ManagementCommunication & PresentationAnalytical ThinkingProblem SolvingDocumentation