Business Analyst Multinational Insurance Platform

Title: Business Analyst -Multinational Insurance Platform

Location: Warren, NJ (Hybrid)

Type: Contract

Day to Day Job Duties:

• Work with Client subject matter experts, business stakeholders, product teams, and technology teams to elaborate business requirements and operational workflows for the Multinational Insurance platform.
• Review and analyze existing business requirements, user stories, process documentation, workflows, and wireframes developed during the initial requirements phase.
• Refine high-level requirements into detailed business and functional specifications suitable for specification-driven development.
• Document business rules, regulatory requirements, decision logic, workflow requirements, user-experience requirements, and acceptance criteria.
• Define data requirements, field-level validations, business validations, exception-handling scenarios, and expected process outcomes.
• Create structured specifications that can be consumed by Copilot-assisted and AI-assisted engineering workflows.
• Recreate, enhance, and iterate wireframes and prototypes using Client-approved AI-assisted UX design tools and Microsoft Copilot capabilities.
• Support business-process design across the multinational insurance lifecycle, including submission intake, program design, underwriting support, quotation, policy issuance, premium administration, claims coordination, and renewal management.
• Support requirements related to D&O and Ocean Cargo insurance programs across multiple issuing territories.
• Define requirements supporting standardized Producing Office / Issuing Office collaboration, multinational data management, regulatory-compliance workflows, and real-time business visibility.
• Support requirements for workflow automation, AI-assisted decision support, and digital collaboration capabilities for brokers, clients, and issuing offices.
• Collaborate with the Forward Deployed Advisory team, Product Manager, and Technical Architect to ensure requirements and specifications are complete, clear, and implementation-ready.
• Participate in sprint planning, backlog refinement, requirements walkthroughs, and solution-design discussions with engineering teams.
• Clarify requirements and resolve functional questions throughout design, development, testing, and implementation.
• Conduct business-validation sessions with stakeholders and document feedback, gaps, decisions, and required refinements.
• Update requirements, user stories, wireframes, specifications, and acceptance criteria based on stakeholder feedback and implementation findings.
• Support backlog readiness by ensuring user stories contain sufficient business context, functional detail, dependencies, validations, and acceptance criteria.
• Collaborate across business, product, architecture, engineering, and UX teams to support successful delivery of the multinational insurance platform.

Basic Qualifications:

• Minimum 5+ years of overall experience in Business Analysis, Functional Analysis, Product Analysis, requirements management, technology delivery, or a related discipline.
• Minimum 5+ years of Experience gathering, analyzing, refining, and documenting business and functional requirements.
• Minimum 5+ years of Experience creating detailed business specifications, user stories, acceptance criteria, process flows, business rules, and workflow documentation.
• Minimum 5+ years of Experience translating business requirements into implementation-ready specifications for software-development teams.
• Minimum 5+ years of Experience defining data requirements, business validations, exception-handling scenarios, decision logic, and process outcomes.
• Minimum 5+ years of Experience reviewing and refining wireframes, prototypes, and user-experience requirements.
• Minimum 5+ years of Experience working with business stakeholders, subject matter experts, product managers, architects, and engineering teams.
• Minimum 5+ years of Experience supporting Agile delivery activities, including sprint planning, backlog refinement, requirements walkthroughs, and solution reviews.
• Minimum 5+ years of Experience conducting business-validation sessions and documenting stakeholder feedback, requirement gaps, and refinement needs.
• Strong analytical, facilitation, documentation, communication, and stakeholder-management skills.
• Ability to translate complex business processes into structured and actionable requirements.
• Ability to work across multiple stakeholder groups and maintain clear ownership, traceability, and follow-through on requirements.

Nice to Have:

• Experience within the insurance industry, particularly multinational or commercial insurance.
• Experience with D&O and/or Ocean Cargo insurance products.
• Experience supporting multinational insurance processes across multiple issuing territories.
• Knowledge of insurance processes including submission intake, underwriting, quotation, policy issuance, premium administration, claims coordination, and renewals.
• Familiarity with regulatory-compliance requirements within insurance platforms.
• Experience with AI-assisted UX design, Microsoft Copilot, or similar AI-enabled productivity and development tools.
• Experience producing structured requirements for AI-assisted or specification-driven engineering workflows.
• Experience supporting workflow automation, digital operating platforms, or enterprise platform-modernization initiatives.
• Experience working on globally distributed business and technology programs.