Roles and Responsibilities 1. Requirement Gathering Work with business stakeholders, clients, and end users to understand business needs. Conduct meetings, interviews, and workshops to gather requirements. Document functional and non-functional requirements . 2. Business Process Analysis Analyze current business processes and workflows . Identify gaps, inefficiencies, and improvement opportunities . Create process diagrams, flowcharts, and use cases . 3. Documentation Prepare and maintain project documents such as: Business Requirement Documents (BRD) Functional Requirement Documents (FRD) User Stories Use Case Documents Process Maps 4. Stakeholder Communication Act as a bridge between business teams and technical teams . Communicate requirements clearly to developers, QA teams, and project managers . Ensure stakeholder expectations are aligned with project goals. 5. Data Analysis & Reporting Analyze business data, trends, and KPIs . Create reports, dashboards, and insights to support decision-making. Use tools like Excel, SQL, Power BI, or Tableau . 6. Solution Design Support Work with technical teams to translate business needs into system solutions . Help define system features, workflows, and product functionality . 7. Testing & Validation Participate in User Acceptance Testing (UAT) . Validate that the delivered solution meets business requirements . Document and track defects and change requests . 8. Agile/Scrum Participation Create and manage product backlog and user stories . Participate in Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives . Work closely with Product Owners and Scrum Masters . 9. Change Management Analyze impact of process or system changes . Support training, documentation, and adoption of new systems. Common Tools Used by Business Analysts JIRA / Azure DevOps Requirement tracking MS Excel / SQL Data analysis Visio / Lucidchart Process flow diagrams Confluence / SharePoint Documentation Power BI / Tableau Reporting dashboards Key Skills Requirement Analysis Stakeholder Management Communication & Presentation Analytical Thinking Problem Solving Documentation