Business Analyst Salesforce

Daily tasks include, but are not limited to:

• Leading JAD sessions for As-Is/To-Be business processes/use cases.
• Interviewing stakeholders to document requirements for existing and new critical infrastructure projects.
• Working across all bureaus and units to understand mission-critical business processes.

Required Qualifications:

• 84 months experience eliciting then analyzing the stakeholder's business needs using a variety of analysis techniques and converting those into verified and validated functional and non-functional requirements for development including but not limited to eliciting functional requirements, non-functional requirements, report requirements, and business rules.
• 84 months experience in creating and maintaining software development artifacts for communication of requirements, including end user documentation, specifically business cases, business requirements documents (BRDs), use cases, report mockups, wire frames, and flow diagrams. In addition, context diagrams, textual use cases, swim lane diagrams, report specifications, wireframes, user interface specifications, and non-functional requirements specification
• 84 months experience facilitating requirement workshops, such as JAD sessions and structured walkthroughs.
• 72 months experience managing requirements throughout the requirements management lifecycle, including creation and execution of a requirements management plan, requirements traceability matrix, establishing requirements baselines and managing requirements change control
• 60 months experience creating test plans and test cases and working with users on User Acceptance Testing
• Salesforce Certified Business Analyst or Salesforce Administrator / Developer certifications
• Bachelor's degree in business intelligence, information science, criminal justice, health science, computer science, mathematics, or public/business administration.