Position Details Position Classification Title: IT Applications Professional, Application Programmer Analyst FLSA: Exempt Position Class: 89658 Position Overview Position Summary: Join the Ramily! The Office of Information Technology (OIT) at Winston‑Salem State University is seeking a knowledgeable and service‑oriented Business Application Programmer Analyst. OIT works to support and strengthen the academic, administrative, and associated research needs of all faculty, staff, and students at Winston‑Salem State University through the provisioning, support, maintenance, availability, and outreach of Information Technology Services. This position serves as a member of the Banner Applications Solutions (BAS) programming team supporting the University’s ERP administrative application suite, Ellucian Banner, and related ancillary platforms which may include DegreeWorks, Ellucian Ethos, Canvas (via Ellucian ILP), Slate, and Parchment, along with other enterprise applications. The Business Application Programmer Analyst provides programming, application, and technical support primarily for Enrollment Management offices, including Admissions and the Registrar, and may also support Human Resources, Finance, and Administration functional areas. Responsibilities of the Business Application Programmer Analyst Translate functional requirements into detailed technical design specifications using department standards. Design, build, and modify applications to solve moderately complex problems. Configure and test ancillary applications according to technical specifications. Create and maintain documentation for analysis, design, development, unit testing, and implementation activities. Research, review, and test technology solutions, application upgrades, programming methods, and concepts to evaluate applicability to the environment. Communicate ideas, requirements, application behavior, and design concepts through written and verbal communication. Provide estimates for development tasks throughout the full Software Development Life Cycle (SDLC). Document incidents and service requests through the ticketing system. Identify trends in recurring problems and take action to prevent future occurrences. Make recommendations for technical modifications to proactively reduce future issues. Consult with clients, technicians, and other analysts to provide solutions, resolve technical issues, and ensure client satisfaction. Review and discuss application upgrade release notes and related documentation with the analyst to plan upgrades, rollouts, and implementation activities. Confer with the analyst to understand requirements and identify needed changes or enhancements to existing programs. Resolve questions regarding program intent, data input, output requirements, and internal checks and controls. Establish and maintain regular communication with assigned business units. Stay informed of business unit needs, cycles, and priorities to ensure alignment of technology solutions. Develop project plans, establish milestones, and drive project progress. Maintain accountability for keeping projects on schedule and within scope. Anticipate potential project issues and lead collaborative efforts to avoid or address problems. Requirements and Preferences Position required to work during periods of adverse weather or other emergencies: Not Mandatory Normal Work Schedule: Monday-Friday, 8:00 am - 5:00 pm. Department Required Skills: Bachelor's degree in a discipline related to the area of assignment, or equivalent combination of training and experience from appropriately accredited institutions. Experience with Banner Registrars/Admission/Financial Aid (Enrollment Management) modules (or comparable ERP System) Minimum of 3-5 years of Banner Registrars/Admission/Financial Aid experience (or comparable ERP System) in a business systems analyst role. Demonstrated experience with project management, business process methodologies, data integration, or data extraction and reporting tools Preferred Years Experience, Skills, Training, Education: Strong proficiency in SQL, PL/SQL, and relational database design principles Experience with system integrations, APIs, and middleware technologies (e.g., Ethos) Experience developing or supporting applications in Linux/Unix environments Working knowledge of the software development lifecycle (SDLC) and change management practices Demonstrated ability to troubleshoot, debug, and resolve complex technical issues across multiple systems Experience with reporting and analytics tools (e.g., WebFOCUS, Edify, Power BI, or similar platforms) Familiarity with version control systems (e.g., Git) Strong understanding of data security, access controls, and compliance standards Excellent communication skills, with the ability to convey technical concepts to non-technical stakeholders Experience working in a higher education or public sector environment Ability to manage multiple priorities and work both independently and collaboratively as part of a team Required License or Certification: None Valid US Driver's License: No Commercial Driver's License Required: No Physical Required: No List any other medical/drug tests required: Posting Details Salary: Commensurate with education and experience Open Date: 03/26/2026 Open Until Filled: Yes Special Instructions Summary A criminal background check will be conducted on the candidate finalist prior to the offer of employment. If no applicants apply who meet the required competency and education and experience requirements, then management may consider other applicants. Salary will be determined based on competencies, equity, budget, and market considerations. Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application completely may result in you not being considered for the vacant position. Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position. If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834. Supplemental Questions Which Banner modules have you supported? (Open Ended Question) What is your experience with PL/SQL in Banner (Open Ended Question) Have you worked with APIs or Ethos? If so, explain? (Open Ended Question) Which Linux commands do you use most? (Open Ended Question) How did you hear about this employment opportunity? Public Job Posting Internal Job Posting Agency Referral Advertisement/Publication Personal Referral Website Other Applicant Documents Required Documents Resume Cover Letter References List Optional Documents #J-18808-Ljbffr