Business Development Manager

**THIS IS AN ONSITE POSITION**Primary ObjectiveThis position contributes directly to the profitable growth of Parts & Supplies and is accountable for revenue growth through share of wallet increase with existing accounts, development of underpenetrated accounts, and acquisition of new customers. In conjunction with the P&S Director this position ensures branches and supply chain have the appropriate information needed and are trained to support customer demand. Field Sales & Account Development Grow Parts & Supplies (P&S) sales within existing house accounts in West TN and North MS.Partner with Territory Managers in underperforming P&S accounts as needed.Spend time in the field calling on customers and prospects.Identify low/no penetration accounts and develop P&S growth plan for each.Expand share of wallet with customers who currently purchase only a portion of their P&S needs from us.Target contractors as the primary customer base while developing additional opportunities with hotels, schools, facilities, and businesses that perform HVAC service in-house.Conduct joint and independent customer calls with P&S Director, Territory Managers, and vendor representatives with particular focus on underperforming and high-potential accounts.Develop new customers by assessing their needs, recommending solutions, and coordinating successful onboarding with branches.Partner closely with branch teams to identify sales opportunities, resolve customer challenges, and improve product availability.Communicate customer demand, inventory requirements, and emerging product needs to P&S Director, Purchasing, and branch teams.Work closely with key vendors to build and maintain strong product knowledge and identify new sales opportunities.Coordinate vendor counter days, product training, and other activities that increase branch and customer product knowledge.Drive cross-selling opportunities with customers, branches, and Territory ManagersIn OfficePrepare for customer calls, develop quotes, research solutions, and provide timely follow-up to customers.Key Performance Indicators P&S gross profit dollar growth and margin performanceShare-of-wallet / P-Score ImprovementGrowth of low and underpenetrated accountsNew P&S account activation and ongoing purchasingField activity and customer coverage, including quality customer calls and documented follow-upQualifications 4+ years of sales experienceHVAC industry experience preferred Proficiency in Microsoft Office; ERP experience preferredMust have strong communication and customer relationship skillsCustomer focused mindset with a service-oriented approachShows initiative and ability to think unconventionallyDetail-oriented, organized, and consistentAbility to handle multiple priorities without losing qualityComfortable working in a fast-paced, growth environmentPositive team attitude that can handle accountabilityAbility to work collaboratively across departments and partnersAble to travel occasionally