Business Development (Industrial LMS & Learning Solutions Sales)

Business Development (Industrial LMS & Learning Solutions Sales) | Full-time | Remote | USAGP Strategies Corporation is a global leader in talent transformation, delivering award-winning learning and development solutions for more than 55 years. With over 6,000 clients worldwide, we bring deep expertise across consulting, learning services, and talent technology.Learn more about us: www.gpstrategies.comAbout GPiLEARN+A cloud-based learning platform and technical training library designed specifically for industrial, manufacturing, energy, utilities, and operational workforces. The platform helps organizations improve workforce performance, safety, compliance, and technical proficiency through scalable learning and training solutions.Position OverviewSeeking a highly motivated and results-driven Business Development Specialist (Sales, Customer Retention, Engagement & Revenue Growth) to drive revenue growth, strengthen customer relationships, maximize renewals, and expand existing accounts.This is a customer-facing role that combines consultative sales, account management, customer success, and revenue generation. The ideal candidate will have a proven track record of growing customer accounts, managing renewals, identifying upsell and cross-sell opportunities, and building long-term relationships with key stakeholders.The successful candidate will be responsible for promoting the value of GPiLEARN+, helping customers leverage its extensive training content, workforce development capabilities, compliance solutions, and learning technology platform to achieve their business objectives while driving recurring revenue growth for GP Strategies.Revenue Growth & Account ExpansionIdentify opportunities to expand customer accounts through additional users, departments, locations, and services.Collaborate with Sales teams on upsell and cross-sell opportunities while ensuring successful renewals.Support revenue growth initiatives by uncovering new business opportunities within existing accounts.Balance customer success objectives with commercial outcomes to maximize long-term value.Internal Collaboration & ReportingPartner closely with Customer Success, Sales, Marketing, Product, and Implementation teams.Escalate customer concerns and retention risks proactively.Share customer insights, market trends, and product feedback with internal stakeholders.Maintain accurate CRM records and contribute to continuous improvement of customer retention processes and best practices.Qualifications2 to 5+ years of experience in Business Development, Account Management, Customer Success, Renewals, Inside Sales, or a related role.Experience working with subscription-based or recurring revenue models preferred.Strong communication, relationship-building, and negotiation skills.Proven ability to manage multiple accounts and priorities effectively.Commercial mindset with a strong focus on delivering customer value.Experience discussing contracts, pricing, and renewals confidently.Proficiency with CRM systems and pipeline management.Experience in SaaS, Learning & Development (L&D), HR Technology, EHS, or training solutions is highly desirable.Why Join GPiLEARN+?At GPiLEARN, customer retention and growth are at the heart of our success. As a Business Development Specialist, you will play a critical role in ensuring customers continue to achieve value from our platform while driving engagement, retention, and revenue growth. Your success will directly contribute to stronger customer partnerships and the continued expansion of our business.