Business Intelligence Analyst

We are looking for a Business Intelligence Analyst to support data-driven decision-making within our Financial Services team in McAllen, Texas. This role partners with business stakeholders, technical teams, and end users to translate operational needs into reporting and analytics solutions that improve visibility and performance. The ideal candidate brings a foundation in banking, strong analytical thinking, and hands-on experience with BI tools and data environments.

Responsibilities:
• Collaborate with business partners, technology teams, and external stakeholders to identify reporting needs, clarify objectives, and confirm solution requirements.
• Translate business needs into clear functional documentation that guides the design and development of dashboards, reports, and analytical solutions.
• Analyze recurring data requests, reporting patterns, and business processes to recommend useful queries, metrics, and insights.
• Investigate business challenges and contribute to analytical models that help teams evaluate trends, performance, and operational issues.
• Review collected data for completeness, accuracy, and consistency to support dependable reporting and decision-making.
• Maintain data definitions and metadata records by updating, adding, or removing entries within the data dictionary or repository as needed.
• Document data quality issues and submit tracking tickets to support timely resolution and ongoing governance efforts.
• Participate in project planning activities, team assignments, cross-functional training, and other department initiatives as business needs evolve.
• Stay aligned with banking policies, audit expectations, risk controls, and regulatory requirements while promptly escalating suspicious or unusual activity according to established procedures.• Bachelor’s degree in Computer Science, Information Systems, Business Management, or a related field; equivalent relevant experience or relevant certifications may also be considered.
• 6 months to 2 years of experience in business analysis, business intelligence, or a closely related analytical role.
• Prior experience in the banking or financial services industry is required.
• Working knowledge of business intelligence concepts, reporting practices, and core business functional areas.
• Hands-on experience with Microsoft Power BI, DAX, Microsoft SQL, and data warehousing concepts.
• Ability to gather requirements, validate business needs, and communicate effectively with both technical and non-technical stakeholders.
• Strong analytical, organizational, and problem-solving skills with attention to data accuracy and quality.
• Bilingual proficiency in English and Spanish is preferred.