Business Operations Manager

Business and Store Operations Manager – George West, TXCompany: Lyssy & Eckel Feeds    |    Location: George West, TexasPosition Type: Full-Time    |    Department: Retail OperationsSchedule: 7:00 AM to 5:30 PM Monday – Friday, 7:00 AM to 12:00 PM SaturdayPosition SummaryThe Store Manager oversees daily operations, employee performance, inventory, customer relationships, and financial results at our George West location. This position leads two office employees and four warehouse employees while driving sales and delivering excellent service to the local agricultural community. Experience in agriculture, livestock, or animal feed is highly preferred.Who We AreAt Lyssy & Eckel, our mission is to support the success of farmers, ranchers, hunters, and livestock exhibitors by providing dependable, high-quality, all-natural feeds and agricultural products built on integrity, experience, and proven nutrition.Established in 1945, Lyssy & Eckel is a third-generation, family-owned company with deep roots in the agriculture industry. We combine decades of experience, professional nutritional oversight, and a wide range of quality ingredients to create feed solutions that support animal health, performance, and gut integrity.Every employee plays an important role in our commitment to craftsmanship, safety, and service. Whether working in manufacturing, packaging, warehousing, or directly with customers, our team takes pride in delivering the right feed, every time, for every customer and their animals.Essential Duties and ResponsibilitiesStore Operations and Team Leadership• Direct daily store, office, and warehouse operations; supervise, train, schedule, and evaluate five employees.• Monitor attendance, review and approve timecards, and address performance concerns in coordination with Human Resources.• Oversee safe receiving, loading, storage, equipment use, housekeeping, and facility maintenance; enforce company policies and safety standards.• Monitor sales, expenses, staffing, and overall store performance; provide timely reports and recommendations to leadership.Customer Sales and Business Development• Build relationships with existing customers and pursue new sales opportunities among ranchers, livestock producers, and agricultural businesses.• Assist customers with feed, mineral, and agricultural product needs; resolve service, pricing, and order concerns.• Track customer demand and sales trends to support growth and product availability.Inventory, Purchasing, and Administration• Maintain accurate indoor and outdoor inventory through routine counts, reconciliation, proper storage, stock rotation, and loss prevention.• Identify replenishment needs and coordinate orders and transfers through established company purchasing and approval channels.• Oversee customer invoices, credits, vendor invoices, and receiving records; resolve discrepancies with Accounting and suppliers.• Maintain effective vendor relationships and accurate business records in accordance with company procedures.Required Qualifications• Experience in store operations, retail management, warehouse operations, agricultural sales, or a related field.• Ability to supervise employees, manage priorities, resolve problems, and deliver strong customer service.• Knowledge of inventory control, invoicing, business records, and routine financial reporting.• Proficiency with basic computer applications and ability to learn company sales, inventory, and timekeeping systems.Preferred Qualifications• At least five years of experience in agriculture, ranching, livestock production, animal feed, or agricultural retail.• At least five years of management experience, ideally overseeing office and warehouse personnel.• Knowledge of livestock feed and mineral products, strong local agricultural relationships, and a record of sales growth.Physical and Work Environment RequirementsThe role involves work in office, warehouse, and outdoor storage areas, with regular standing and walking and exposure to weather, dust, noise, and equipment. The employee must be able to perform the essential functions of the position, with or without reasonable accommodation.