Bachelor's degree in IT , finance, business administration, economics, engineering, related field or equivalent experience
11-15 yrs. Business process re-engineering experience
Navigate Ambiguity and Competing priorities - Managing tasks effectively in uncertain and fast-paced environments
Business process reengineering and identifying new applications of technology to business problems to make business more effective.
Write detailed descriptions of user needs, program functions, and steps required to develop or modify programs.
Use tools like Tableau, SQL, and Excel to analyze operational data, create reports, and identify trends that inform decision-making.
Solicit the team for reporting needs, areas of opportunity, dashboard requests, and cost reduction opportunities.
Assist in validating new processes and systems through testing and user acceptance reviews, ensuring they meet business and functional requirements.
Consult on the analysis of an application, troubleshoots system problems, and recommend solutions
Assist in developing and designing Customer outreach programs that promote DLCP's goals and increase customer engagement
Analytical Thinking and Communication - Ability to analyze complex data, extract insights, and communicate findings to stakeholders
Working with IT and Data Teams to analyze business architecture and implement data within the organization.

(booster date: MM/DD)