Responsibilities:

• Act as the primary point of contact for clients, ensuring exceptional service and satisfaction.
• Facilitate clear and effective communication channels between clients and the product development team.
• Gather, analyze, and distill client feedback and requirements to provide valuable insights to the product team for continuous improvement.
• Utilize strong analytical skills to interpret data and identify trends, opportunities, and challenges.
• Developing and executing program rollouts and launch.
• Building training program rollout material including slide decks, videos, and documents.
• Building business requirement, functional requirements, scopes, level of effort, and business solution documents.
• Collaborate cross-functionally with internal teams to drive project success and deliver results.
• Stay up to date with industry trends, best practices, and emerging technologies to contribute innovative ideas and solutions.
  

Requirements:

• Bachelor's degree in Mathematics, Data Analysis, Business Administration, or related field (or equivalent experience).
• Proven experience in a client-facing role, with a demonstrated ability to build and maintain strong relationships.
• Highly analytical mindset with the ability to translate data into actionable insights.
• Advanced proficiency in Microsoft Excel is essential.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to thrive in a fast-paced, dynamic environment and adapt to evolving priorities.
  About Scopeworker

Scopeworker is an enterprise SaaS.  It automates the Procure-Execute-Pay lifecycle of complex supplier services. This enables an 'Uber' style marketplace for enterprise and a live business intelligence that is truly unique. Scopeworker can be used as a standalone platform or as a digitalization layer over the top of Oracle, SAP or Microsoft Dynamics ERPs.  Scopeworker is used by the Fortune 100.  See also our .