Business System Analyst

Business Systems AnalystEmployment Structure: Longterm ContractLocation: Charlotte, NC or St. Louis, MO (4 days onsite; 1 day remote)Pay Range: $30-$35/hrApplication Deadline: Applications will be accepted until at least Friday, November 6Job SummaryOur client is looking for a Business Systems Analyst who will support business operations by analyzing processes, coordinating cross-functional activities, and helping ensure requests move efficiently through established workflows. This role will work closely with stakeholders to gather information, document requirements, track issues, and identify opportunities for process improvement. This person will assist with financial reporting, chargeback activities, and data analysis while maintaining accurate records and documentation. This role will also serve as a liaison between business users and internal teams to support business objectives and operational excellence.ResponsibilitiesProcess purchasing requests from intake through completion, ensuring requests are accurate, complete, and progressing through established workflowsServe as a liaison between requestors and the Contracts, Legal, and Procurement departments, providing timely updates and helping drive requests to resolutionTrack, monitor, and follow up on purchasing requests, approvals, and associated actions to ensure deadlines and service expectations are metSupport the chargeback process by maintaining records, validating information, and assisting with cost allocation activitiesAssist with compiling, analyzing, and maintaining financial data, reports, and documentation to support business operations and decision-makingGather, organize, and document business requirements, issues, and process-related information from stakeholdersIdentify, document, and track system, process, or workflow issues, escalating concerns when appropriateMaintain accurate records, reports, process documentation, and status updates for stakeholders and leadershipCollaborate with cross-functional teams to support business initiatives, process changes, and operational improvementsAnalyze existing workflows and business processes to identify gaps, inefficiencies, and opportunities for improvementRecommend practical process improvements and assist with implementing approved solutionsSupport the translation of business needs into clear functional requirements and process documentationUtilize Excel and other business applications to track requests, maintain data, and generate reportsProvide responsive customer service and support to internal stakeholders while managing multiple priorities and deadlinesPerform other related duties and special projects as assignedRequired Qualifications Bachelor’s degree in business management, Business Administration, Management Information Systems (MIS), Information Systems, Business Analytics, Operations Management, Finance, Accounting, or a related fieldUp to 2 years of professional experience supporting business processes, stakeholder coordination, reporting, or operational activities in a corporate environmentStrong written communication skills with the ability to create clear documentation, reports, and status updatesExcellent interpersonal and communication skills, with the ability to work across departments and the ability to work independently with minimal supervisionUnderstanding of business operations, workflow processes, and process improvement conceptsProficiency with Excel and Microsoft Office products, including Outlook, Word, and PowerPointDemonstrated ability to coordinate tasks across multiple teams and follow processes through completionAbility to gather, document, and organize business requirements from multiple stakeholdersExperience analyzing data, trends, or business processes to support decision-makingPreferred QualificationsFamiliarity with ERP/procurement systems, e.g., SAP, Ariba, Workflow applicationExposure to business analysis, procurement, finance, operations, or project coordination through internships, co-ops, academic projects, or prior work experienceExperience creating reports, dashboards, or data summaries using Excel or similar reporting toolsExperience working with ticketing, workflow, or request management systemsUnderstanding of purchasing, procurement, contract management, or vendor management processesExperience collaborating with cross-functional teams in a corporate or enterprise environmentWhy Join Us?401(k) Matching PlanMedical, Dental, & Vision PlansRelationship Driven Process to Find Your Best Fit6 Paid HolidaysRegular Meetings to Ensure Quality in Your EngagementAbout Us:At Brooksource, relationships are the foundation of everything we do. Since 2000,we’ve built lasting partnerships with clients, consultants, and internal teams todeliver an exceptional experience across every engagement. As a trusted IT andEngineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, ourproprietary Workforce Transformation program. Whether you're hiringfor software development, cloud computing, cybersecurity, data analytics,or enterprise IT, our customized staffing solutions are designed to align with yourcompany’s unique goals, culture, and technology stack. We offer flexible hiringmodels, including contract, contract-to-hire, and direct placement to meet yourevolving business needs.We are a certified partner of leading platforms, including Salesforce, AWS,Microsoft, and Google Cloud, enabling us to deliver scalable, end-to-endtechnology solutions. With a growing national footprint, Brooksource is redefiningexpectations in IT consulting, engineering services, and technology workforcesolutions.EEO Statement:Brooksource is an equal opportunity employer that does not discriminate on thebasis of actual or perceived race, color, creed, religion, national origin, ancestry,citizenship status, age, sex or gender (including pregnancy, childbirth, lactationand related medical conditions), gender identity or gender expression, sexualorientation, marital status, military service and veteran status, physical or mentaldisability, protected medical condition as defined by applicable state or local law,genetic information, or any other characteristic protected by applicable federal,state, or local laws and ordinances.Benefits & Perks:Brooksource offers competitive medical, dental, vision, HealthSavings Account, Dependent Care FSA, and supplemental coverage with plans thatcan fit each employee’s needs. We offer a 401k plan that includes a companymatch and is fully vested after you become eligible, paid time off, sick time, andpaid company holidays. We also offer an Employee Assistance Program (EAP) thatprovides services like virtual counseling, financial services, legal services, lifecoaching, etc.Pay Disclaimer:The pay range for this job level is a general guideline only and not a guarantee ofcompensation or salary. Additional factors considered in extending an offerinclude (but are not limited to) responsibilities of the job, education, experience,knowledge, skills, and abilities, as well as internal equity, alignment with marketdata, applicable bargaining agreement (if any), or other law.