Roles and Responsibilities: Gather and analyze business requirements and translate them into BRD and FSD.Collaborate with technical teams to support system integration and architecture design. Utilize JIRA and Confluence for documentation and workflow management. Perform data queries and analysis using SQL (Intermediate to Advanced level). Support projects involving backend systems and/or frontend applications.Job Requirements: Senior-level Business Analyst with a minimum of 7 years of experience, capable of independently managing projects and providing direct updates to their manager.Proven experience in digital applications, particularly those related to lead management. Proficient in SQL queries at an intermediate level. Strong ability to bridge communication between business users and IT teams effectively. Demonstrated experience in leading teams, including Quality Assurance, with the ability to provide clear guidance and direction. Committed to delivering results with a high degree of ownership. Familiarity with CRM systems is considered a plus.