Consultant, Business Systems Analyst (Digital Retail Solutions)Our client, a global leader in the automotive industry known for its commitment to innovation and "continuous improvement," is seeking a Consultant, Business Systems Analyst to lead their Digital Retail Solutions (DRS) portfolio.Reporting to the Manager of Enterprise Business Solutions within the Information Services (IS) department, this full-time role serves as the functional lead and primary subject matter expert for the Digital Retail ecosystem. You will act as the vital technical liaison between business units and Information Services, ensuring that digital retail initiatives—ranging from CRM integrations to vehicle transactional data—are scalable, secure, and perfectly aligned with enterprise goals. Your leadership will be essential in coordinating efforts between Business Product Owners, technical teams (Integration and Data), and external partners to drive successful solution delivery.*NOTE - if you feel this is a strong fit for you and you possess the below must have qualifications please feel free to forward your CV directly to me at ANDY.WETTLAUFER@RANDSTADDIGITAL.COM - due to volumes, only those who meet the must-have requirements, and have them demonstrated on their up-to-date CV will be contacted for next steps.Main ResponsibilitiesSubject Matter Expertise: Act as the go-to expert for the Digital Retail ecosystem, including Salesforce (CRM), SAP (ERP), and MuleSoft (APIs).Agile Delivery: Lead business analysis from intake through delivery; translate complex business needs into clear Agile user stories and acceptance criteria.Solution Design: Provide functional guidance during architecture discussions, ensuring delivery teams understand constraints, data governance, and security requirements.Stakeholder Management: Bridge the gap between technical teams, Dealer Management Systems (DMS) providers, and business stakeholders to ensure a shared roadmap.Operational Excellence: Support incident and change management, lead demand intake, and maintain functional documentation to ensure operational continuity.Must HavesEducation: University Degree in Computer Science, IT, Business Administration, or a related field.Experience: 6–10 years of experience in business systems analysis or functional leadership, specifically supporting enterprise applications.Technical Proficiency: Proven experience with requirements gathering, process modeling, and system integrations (API/File Transfer).Agile Expertise: Strong background in Agile delivery, including SIT/UAT coordination and backlog refinement.Soft Skills: Exceptional analytical problem-solving skills and the ability to communicate complex technical concepts to non-technical audiences.Nice to HavesCertifications: Professional designations such as CBAP or PMI-PBA.Industry Knowledge: Previous experience within the automotive sector or with Digital Retail/E-commerce platforms.Platform Exposure: Familiarity with Salesforce, SAP, or MuleSoft ecosystems.Other Important InfoSalary Range: $112,000 – $132,000 per annum (plus competitive bonus).Work Model: Hybrid (Average of 3 days onsite, varies based on project needs).Benefits:Comprehensive health and dental (effective immediately).Company pension plan with employer contributions.Associate Vehicle Discount Program.Paid Holiday Shutdown and Summer Hours (condensed work week).Reimbursement for tuition and fitness memberships.Sabbatical leave program.This post is for existing and upcoming vacancies