Business Systems Analyst III

This Job is 6 months and potentially can go permanent.

We have an outstanding Contract position for a System Administrator to join a leading Company located in the Washington, DC surrounding area.

Pay Rate: $61.00

**US Citizenship is required.**

 **Candidate must possess an Active Public Trust.**

As a System Administrator, you will be responsible for managing, supporting, and optimizing a variety of business-critical applications, including iManage, eRooms, Confluence, and Jira. You will ensure that these systems operate efficiently, securely, and reliably, supporting business processes and ensuring smooth collaboration across teams. This work is located onsite in the DC area.

Job Responsibilities:  

• Administer and support core business applications: iManage, eRooms, Confluence, and Jira.
• Perform system configuration, updates, and patches to ensure applications are running at peak performance and meet business needs.
• Troubleshoot issues related to application performance, user access, and integration between systems.
• Monitor system health, logs, and performance metrics, identifying and resolving any potential problems or bottlenecks.
• Manage user accounts, permissions, and roles to ensure proper access control.
• Regularly assess system performance and implement improvements to optimize the speed, efficiency, and reliability of the applications.
• Ensure proper backup and disaster recovery procedures are in place and tested for business applications.
• Help configure and maintain custom workflows, automations, and add-ons in Confluence and Jira to enhance team productivity.
• Create and maintain documentation for system configurations, processes, workflows, and troubleshooting procedures.
• Regularly review and apply software updates, patches, and security fixes to ensure applications remain secure and up-to-date.
• Participate in change management processes, ensuring smooth transitions when new versions or configurations are implemented.

Basic Hiring Criteria:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent work experience.
• 3-5 years of experience in administering business applications, specifically iManage, eRooms, Confluence, and Jira, or similar systems in an enterprise environment.
• Proficient in administering and supporting iManage, eRooms, Confluence, and Jira.
• Familiarity with SQL and basic scripting (e.g., Python, PowerShell) for automation and troubleshooting.
• Experience with system monitoring and performance tuning for business applications.
• Basic knowledge of networking concepts, security practices, and integration techniques.
• Strong diagnostic skills to identify issues and implement timely solutions in business-critical applications.
• Ability to work cross-functionally with different teams, including IT, development, and business units, to implement solutions and enhancements.
• Excellent verbal and written communication skills to document processes, collaborate with team members, and provide end-user support.
• Ability to handle multiple tasks and priorities, managing both day-to-day support as well as long-term project initiatives.

Desired Qualifications: 

• Experience with application-specific scripting or configuration (e.g., Jira workflows, iManage document management customization).
• Familiarity with ITIL framework or similar methodologies for IT service management.
• Experience with cloud-based implementations or hybrid environments for business applications.

TAD PGS partners with government agencies and industry leaders on critical projects across the country. Our employees have the opportunity to contribute to meaningful initiatives, develop valuable skills, and work alongside talented professionals in a collaborative, supportive, and mission-driven environment.

At TAD PGS, our people are at the heart of everything we do. We are committed to providing rewarding career opportunities, competitive compensation, professional development, and a culture built on respect, integrity, and teamwork. Whether you are just starting your career or bringing years of experience, you'll find an environment where your contributions are recognized, your growth is encouraged, and your success is supported every step of the way.

Join TAD PGS and become part of a company with a longstanding tradition of excellence, where exceptional talent is connected with impactful work that makes a difference.

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit or Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance

Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.