Business Systems Analyst Recruited

Additional Details

• Preferred Pay Rate Range : 60.00-90.00
• Union Designation : NonUnion Eligible
• Report-To Detail : Hybrid - partial time on campus/partial time WFH (working/living in MA).
• Tenure Limit : 18 Months
• FLSA Exemption Status : Exempt
• Required Education : College Graduate
• Required occupational training, certifications or license(s) : None
• Business Title : Application Analyst
• Additional Job Details : The Application Analyst reports to the Senior Director, Administrative & Campus Systems (ACS). They provide subject matter expertise and operational support for critical technology services and provide Tier 2 support to related applications. The Application Analyst is responsible for the operations and maintenance of their business service(s). They collaborate with a matrixed team that supports technology solutions from across the HBS IT portfolio to meet specific needs. They interface with a wide range of people across HBS and Harvard University and work with HBS IT leaders to set priorities and manage their team s capacity. The ideal candidate is an energetic, quick learner who possesses superior interpersonal and communication skills. They have experience effectively consulting with business partners, developing and delivering a wide variety of technology solutions in a high-touch, enterprise level environment. They have excellent listening and critical thinking skills and exhibit the ability to understand current processes and requirements and identify new tools or ways of working to achieve objectives. They possess superior maturity, professionalism, and judgement. Responsibilities: Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents Diagnose, escalate, and resolve incidents for assigned service(s), which could incorporate a combination of custom-built and third-party products Provide subject matter expertise on the utilization, implementation, and support of products under the Administrative & Campus Systems (ACS) portfolio and related applications and services Collaborate with a matrixed team of full-time staff and temporary workers who provide day-to-day operational support services for their service(s) Provide Tier 2 support to ACS applications Ensure regular communication with all involved partners, stakeholders, and the community about current status of projects, as well as what is on the product horizon Collaborate with business and IT stakeholders on product life cycle of assigned services and applications from product requirements to feature/function adoption, including oversight of relevant execution plans Complete other responsibilities as assignedBasic Qualifications Minimum of two years post-secondary education or relevant work experience is required
• Pre-identified candidate's information, including name, email, phone, state/city/zip & pay rate : (No Value)
• Is the worker converting from being a Harvard full-time employee (FTE)? : No
• Role requires identity, I-9 and 3 reference screen (recruited) : Yes
• Role requires identity, I-9 screen (payrolled) : No
• Role requires DMV/driving history screen : No
• Role requires criminal background and sexual offender screening CORI/SORI : No
• Role requires criminal background screen : Yes
• Role requires 10-panel drug screen : No
• Role requires credit record check : No
• Role requires compliance with Immunization policy. : No