Cafe Lead

Caf LeadThe Caf Lead is primarily responsible for overseeing the SHIFT responsibilities of the Urban Air Caf and guiding the performance of Team Members. This is a practical, hands-on role, with much of the working hours spent in the kitchen and service area, cooking, preparing, and serving food. S/he must work fast with a sense of urgency while maintaining a friendly demeanor with guests and supporting the Team.Responsibilities:Support the proper execution of all processes, systems, and standardsEnsure all deliveries are received correctly and logged in the event the Caf Manager is not present at the time of deliveryMaintain storage, and rotation to minimize wastageManage the Caf Team, ensuring they always work to the expected standardsAdhere to scheduled shifts and have the willingness to stay beyond when business or circumstances dictateTrain Caf Team in preparing the full menu and the front of house staff in preparing drinks and ready-to-eat foods to the consistently high standard requiredSet a high standard and good example for the Caf Team regarding punctuality, attendance, and attitude; ensure these standards are maintained at all timesSet a high standard and good example for the Caf Team regarding cleanliness and hygiene, including a regular deep clean scheduleMaintain well-organized and easy-to-access Caf and storage areasHandle guest concerns regarding the Caf in absence of the Caf ManagerParticipate in regular staff meetings and training as and when requiredQualifications:Minimum of High School Diploma or equivalent required, some College preferredMinimum of six (6) months to one (1) year of prior food and beverage experience (Quick Service and/or restaurant experience)One (1) year of leadership experience preferredMust have a current ServSafe or similar food handling certification, or be willing to get one within the first 30 days of employmentAdditional Requirements:Ability to lead, motivate and empower Team MembersAbility to align Team Members with Urban Air culture by balancing seriousness and having funWillingness to take initiativeExcellent interpersonal and communication skillsAbility to recognize problems and problem-solveAbility to set goals and convert plans into actionAbility to see patterns in performance and strategize solutionsExercise good judgment in decision-makingAbility to be open to feedback and self-improvementAbility and willingness to hold oneself accountable for high personal standards of conduct and professionalismServe as a role model by demonstrating and upholding Urban Air policies and standardsPhysical Requirements:Work days, nights, and/or weekends as requiredWork in noisy, fast-paced environment with distracting conditionsMove about facility and stand for long periods of timeLift and carry up to 30 lbs.