Call Center Operations Manager — Lead, Coach & Elevate CX

MCI, located in Killeen, Texas, is looking for a Call Center Customer Service Manager to oversee a team of supervisors and drive performance. The ideal candidate will have over two years of call center management experience and a strong customer-focused mindset. The position requires excellent organizational and communication skills, and proficiency in Microsoft Office. MCI offers a rewarding work environment with competitive pay, incentives, and benefits. #J-18808-Ljbffr