Join Our Team as an Experienced Call Center Representative at SAVKAT Solar!

Are you an experienced call center professional with a passion for renewable energy? At SAVKAT Solar, we are seeking a motivated and skilled Call Center Representative to support our mission of providing exceptional service to our solar energy future customers. In this role, you'll utilize your expertise to provide information about our services, and ensure a seamless customer experience.

Your Responsibilities:

• Communicate with a high level of professionalism and knowledge about our products and services.
• Assist customers with technical inquiries and detailed service explanations.
• Schedule consultations and follow-ups with potential clients to convert leads into customers.
• Manage complex customer issues, providing solutions and facilitating effective resolutions.
• Document customer interactions accurately and update records in our CRM system.
• Collaborate with other departments to improve service quality and enhance customer experience.

Help us drive the future of solar energy while delivering outstanding support to our clients!

Requirements

What We’re Looking For:

• Minimum of 2 years of experience in a call center or customer service role, preferably in the energy sector.
• Exceptional communication skills, both verbal and written.
• Strong problem-solving skills with the ability to handle difficult situations calmly.
• Knowledge of solar energy products and services is a definite advantage.
• Proficiency in using CRM software and MS Office Suite.
• Ability to work in a fast-paced environment and manage time effectively.

If you're passionate about renewable energy and have the expertise to match, we want to hear from you!

Benefits

Hourly Pay PLUS Commissions

Work out of our professional office in Bristol, CT

Comprehensive PAID Training

Weekly Pay

Flexible Schedule