Call Center Sales Representative - (Afternoon/Evening Shift)

Impact:

As our Call Center Sales Representative in our Intakes department, you will have the opportunity to be the first point of contact for potential clients over the phone with the ability to earn over a thousand dollars a month in bonuses alone.

*This is not a remote position, this position is on-site at our Los Angeles office.

Scheduling:

• Training Schedule: Monday - Friday from 8:30am - 5:30pm (3 weeks)
• Post Training Schedules: Tuesday - Saturday or Sunday - Thursday.
• Post Training Shifts: 12:00pm - 9:00pm, 3:00pm - 12:00am, or 11:00pm - 8:00am

• Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard.
• Working with the firm’s intake management team to determine viability of potential cases.
• Being a closer, someone who can entice clients and relate with them to sign on with our firm.
• Deliver customized, targeted sales strategies to ensure monthly goals are met.
• Updating the firm’s database in a timely manner with accurate data.
• Uploading and sharing pertinent documents appropriately.
• Building strong rapport with potential clients and vendors.

• Must have recent sales or call center experience.
• Competitive and motivated to surpass set goals.
• Ability to work weekends and holidays if scheduled.
• Minimum 2 years in sales.
• Ability to multi-task and type at least 40 wpm while speaking with potential clients.
• Strong organizational, written, and verbal communication skills required.
• Must have the ability to be empathetic yet persuasive.

• Compensation range based on experience $25 – $28/hour + monthly bonuses.
• Paid time off and paid holidays.
• Opportunities for growth and advancement.
• Team outings and sponsored events.
• Referral bonus program.
• Firm-paid Medical HMO with affordable HMO and PPO upgrades.
• Low-cost Dental and Vision plans.
• Paid Life and AD&D insurance.
• 401k.
• FSA (Flexible Spending Account).
• EAP (Employee Assistance Program).
• Pet Insurance.