Candidate Care Lead

Candidate Care Lead – Raleigh, NC - Excellent Benefits - High‑Growth Environment

An exciting opportunity has opened for a Candidate Care Lead to join our rapidly expanding US team in Raleigh.

QCS Staffing has delivered specialist talent solutions across three of the world’s fastest‑growing sectors since 1992. With 150+ employees across the US, UK, and Europe, we continue to scale at pace - and we’re looking for ambitious people to grow with us.

In just three years, our US business has grown from launch to a $100M operation. That trajectory is powered by disciplined execution, strong leadership, and a platform built for high performance. Now, we’re entering our next phase.

Our 2028 Vision

By the end of 2028, our US business will be:

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• A $200M revenue business
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• Ranked among the Top 5 Largest Life Sciences staffing firms in North America
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Joining now means stepping into a pivotal role at a defining moment in our growth.

What We Offer:

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• Hybrid working
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• Casual dress code
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• Bonus scheme and uncapped commission
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• Healthcare contribution
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• 20 days PTO increasing with tenure plus public holidays
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• Structured promotional career paths
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• Early finish Friday
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• 401K
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• Regular socials and activities
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• Free electric car charging ports
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What You’ll Do:

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• Act as the primary point of contact for contractors throughout their assignment lifecycle.
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• Build strong, long-term relationships with contractors and delivering an exceptional experience from onboarding through to assignment completion.
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• Support contractor onboarding and ensuring all compliance, payroll, timesheet and administrative processes are completed accurately.
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• Manage contractor queries and providing ongoing support throughout active assignments.
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• Work closely with Sales, Finance, Compliance and Operations teams to ensure a seamless contractor journey.
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• Support contractor extensions, retention initiatives and redeployment opportunities.
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• Maintain accurate records and contractor activity within Bullhorn and internal systems.
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What You’ll Bring:

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• Experience supporting contractors, candidates, clients or recruitment teams within an agency recruitment environment.
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• Strong understanding of the contractor lifecycle, including onboarding, compliance, payroll coordination, timesheets and ongoing contractor care.
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• Excellent relationship-building skills with the ability to manage multiple stakeholder relationships effectively.
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• Strong organisational skills and exceptional attention to detail.
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• Ability to prioritise competing demands and thrive in a fast-paced, high-growth environment.
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• Experience using Bullhorn or similar CRM/ATS platforms would be advantageous.
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Why Now?

The next two years will define our trajectory. We’re not just expanding - we’re establishing ourselves as a dominant force in North American Life Sciences staffing.

If you want to be part of a high‑growth journey where your leadership will directly shape the future, now is the moment to join.

Apply today and be part of the journey.