$60-$65 per hourHybrid 3 days in Fremont, CAfull benefits, PTO, etcCapacity Management and Operations is a new team supporting multiple internal Client organizations. We manage their Capacity Management process, improving it where necessary, and provide operational support for the work pipeline. Our engineers help resolve capacity regression cases which save the Client millions in data center running costs per year. We also enable the most cutting edge work by aligning the demand and supply for critical infrastructure.Quick learning is the most critical part of this job. Each internal Client org is different, most of them are using custom tools and have different needs. The ideal candidate will have a solid background in cross-functional capacity management or operations, but must be open to navigate a steep learning curve. Experience with automation, scripting and coding will be a great asset. Good communication is a must.Key tasksMaintain consistent communication with key stakeholders in each Client org to manage their current and future needsAct as the owner of and actively develop the Capacity Management frameworkCollaborate cross-functionally on a daily basis with stakeholders from multiple Client orgsSupport engineers in implementing the framework for each specific Client org caseSupport the Client orgs in capacity planning and building their capacity monitoring processesAct as a SPOC for non-standard requests related to Capacity Management and Operations serviceReport on team's performanceQualifications / requirements3+ years of experience in Technical Project/Program ManagementGood understanding of capacity planning and monitoringExpert communication skills in English - both spoken and written - including being proactive about communication with team members and beyond the teamAbility to work in a highly dynamic, large-scale environmentWillingness to learn and the desire to gain knowledge and skills to constantly improve qualificationsSome extent of flexibility to participate in oncall rotation and oncall handover meetingsTHE PROMISES WE MAKE:Pay range is $60-$65 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.For more information regarding our Privacy Policy, please visit /privacy.