The Program Coordinator is responsible for supporting the day‑to‑day administration, coordination, and operational execution of the training program at the assigned campus. This role serves as a primary point of contact for trainees, faculty, and program leadership, ensuring that educational activities, onboarding processes, recruitment logistics, and site‑specific operations are carried out efficiently, professionally, and in alignment with program standards.
Primary Responsibilities
Serve as a primary administrative resource for trainees by providing timely support, communication, and issue resolution.
Coordinate didactic sessions, conferences, and other educational activities, including scheduling, materials preparation, room reservations, and related logistics.
Manage onboarding coordination for trainees, including identification badges, white coats, scrubs, lockers, and other site‑specific access and readiness needs.
Coordinate recruitment and interview‑day operations, including interview scheduling, candidate communication, itinerary development, virtual and on‑site logistics, faculty reminders, RSVP tracking, and management of interview materials and shared files.
Provide operational support for educational events and special programming to ensure smooth execution and a positive participant experience.
Support Associate Program Directors and other program leadership through proactive communication, scheduling assistance, and administrative follow‑through on program priorities.
Coordinate orientation planning and execution for incoming trainees, ensuring all required materials, schedules, and operational details are in place.
Manage site‑specific workflow processes to ensure continuity, consistency, and responsiveness in daily program operations.
Process and coordinate program‑related expenses and administrative transactions, including sponsored event forms, reimbursements, purchase orders, payment coordination, and operational purchasing.
Education and Experience
Bachelor's Degree in Healthcare Management required. Can this role accept experience in lieu of a degree? Yes.
Experience: Medical Education Program Management 1‑2 years required.
Knowledge, Skills, and Abilities
Strong knowledge of the healthcare industry, including an understanding of medical terminology, healthcare regulations, and the dynamics of healthcare provider organizations.
Excellent interpersonal and relationship‑building skills essential for building and maintaining strong connections with healthcare providers.
Strong logistical and project management skills important for coordinating multiple aspects of events, including venue selection, scheduling, and resource management.
Exceptional verbal and written communication skills necessary for effectively conveying information, delivering presentations, and facilitating discussions with healthcare providers, internal stakeholders, and external partners.
Proficiency in collecting, analyzing, and interpreting data related to program evaluation and outcomes.
Physical Requirements
Standing Frequently (34‑66%)
Walking Frequently (34‑66%)
Sitting Occasionally (3‑33%)
Lifting Frequently (34‑66%) 35lbs+ (with assisted device)
Carrying Frequently (34‑66%) 20lbs‑35lbs
Pushing Occasionally (3‑33%)
Pulling Occasionally (3‑33%)
Climbing Rarely (Less than 2%)
Balancing Frequently (34‑66%)
Stooping Occasionally (3‑33%)
Kneeling Occasionally (3‑33%)
Crouching Occasionally (3‑33%)
Crawling Rarely (Less than 2%)
Reaching Frequently (34‑66%)
Gross Manipulation (Handling) Frequently (34‑66%)
Fine Manipulation (Fingering) Frequently (34‑66%)
Feeling Constantly (67‑100%)
Foot Use Rarely (Less than 2%)
Vision – Far Constantly (67‑100%)
Vision – Near Constantly (67‑100%)
Talking Constantly (67‑100%)
Hearing Constantly (67‑100%)
Equal Employment Opportunity Statement
Massachusetts General Physicians Organization, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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