Find Care Access Representative - UNC Family Medicine at Poyner Place Job in Morrisville, Navarra | Snaprecruit

Find Care Access Job in Morrisville, Navarra
image
  • Snapboard
  • Activity
  • Reports
  • Campaign
Welcome ,

Care Access Representative - UNC Family Medicine at Poyner Place

  • ... Morrisville, Navarra, United States
  • ... Full time
  • ... Salary: 24.63 per hour
  • Posted on: Feb 29, 2024       Expires on: Apr 14, 2024

Care Access Representative - UNC Family Medicine at Poyner Place   

JOB TITLE:

Care Access Representative - UNC Family Medicine at Poyner Place

JOB TYPE:

Full-time

JOB LOCATION:

Morrisville Navarra United States

JOB DESCRIPTION:

Full job description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

This position is eligible to work remotely from the following states: Arizona, Florida, Georgia, Indiana, Iowa, Kentucky, Maryland, Michigan, Mississippi, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, West Virginia, and Wisconsin


Summary:


The Care Access Representative serves as the first point of
contact for the patient community, staff, and physicians.
This role assists in
the patient registration process by scheduling outpatient appointments,
entering patient information, and transferring calls to appropriate personnel
and coordinating communication between business units.


Responsibilities:
1.
Ensures excellent customer service by consistently demonstrating a caring, positive, professional, and helpful disposition with all customer relations in a busy, high call volume work environment.
Meets call quality standards.

2.
Ensures and verifies key patient information (insurance verification, patient and guarantor demographics, etc.
) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy.
Follows patient scheduling established workflows in Epic.

3.
Answers telephones, directs calls, takes and delivers telephone encounters in Epic.

4.
Schedules all new and follow-up patient appointments as required for a subset of clinics.
Attempt to reschedule cancellations whenever possible.

5.
Enhances co-worker satisfaction by being self-motivated, a positive communicator, team player, and a willing and approachable resource to other co-workers
6.
Actively participates in departmental QA by applying call feedback, making a personal effort to reduce individual errors, and making corrections.

7.
Complete other administrative work as needed


Other Information

Other information:
Education Requirements:
  • High School Diploma or GED
Licensure/Certification Requirements:
Professional Experience Requirements:
  • One (1) years of customer service and/or clerical experience
Knowledge/Skills/and Abilities Requirements:


Job Details

Legal Employer: NCHEALTH

Entity: UNC Physicians Network


Organization Unit: UNC Family Med at Poyner Place

Work Type: Full Time


Standard Hours Per Week: 40.
00

Salary Range: $17.
50 - $24.
63 per hour (Hiring Range)

Pay offers are determined by experience and internal equity


Work Assignment Type: Remote

Work Schedule: Day Job


Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: No


This position is employed by NC Health (Rex Healthcare, Inc.
, d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System.
This is not a State employed position.



Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.
All interested applicants are invited to apply for career opportunities.
Please email applicant.
accommodations@unchealth.
unc.
edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Position Details

POSTED:

Feb 29, 2024

EMPLOYMENT:

Full-time

SALARY:

24.63 per year

SNAPRECRUIT ID:

S-1709651751-f3e3f1e01cc032da651093aa38b33cb6

LOCATION:

Navarra United States

CITY:

Morrisville

Job Origin:

jpick2

Jobcon Logo
A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
All job seekers welcome!

Similar Jobs

Care Access Representative - UNC Family Medicine at Poyner Place    Apply

Click on the below icons to share this job to Linkedin, Twitter!

Full job description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

This position is eligible to work remotely from the following states: Arizona, Florida, Georgia, Indiana, Iowa, Kentucky, Maryland, Michigan, Mississippi, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, West Virginia, and Wisconsin


Summary:


The Care Access Representative serves as the first point of
contact for the patient community, staff, and physicians. This role assists in
the patient registration process by scheduling outpatient appointments,
entering patient information, and transferring calls to appropriate personnel
and coordinating communication between business units.


Responsibilities:
1. Ensures excellent customer service by consistently demonstrating a caring, positive, professional, and helpful disposition with all customer relations in a busy, high call volume work environment. Meets call quality standards.
2. Ensures and verifies key patient information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy. Follows patient scheduling established workflows in Epic.
3. Answers telephones, directs calls, takes and delivers telephone encounters in Epic.
4. Schedules all new and follow-up patient appointments as required for a subset of clinics. Attempt to reschedule cancellations whenever possible.
5. Enhances co-worker satisfaction by being self-motivated, a positive communicator, team player, and a willing and approachable resource to other co-workers
6. Actively participates in departmental QA by applying call feedback, making a personal effort to reduce individual errors, and making corrections.
7. Complete other administrative work as needed


Other Information

Other information:
Education Requirements:
  • High School Diploma or GED
Licensure/Certification Requirements:
Professional Experience Requirements:
  • One (1) years of customer service and/or clerical experience
Knowledge/Skills/and Abilities Requirements:


Job Details

Legal Employer: NCHEALTH

Entity: UNC Physicians Network


Organization Unit: UNC Family Med at Poyner Place

Work Type: Full Time


Standard Hours Per Week: 40.00

Salary Range: $17.50 - $24.63 per hour (Hiring Range)

Pay offers are determined by experience and internal equity


Work Assignment Type: Remote

Work Schedule: Day Job


Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: No


This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.


Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Loading
Please wait..!!