Location: Rosenberg, Texas

Schedule: Mon - Fri 8 AM - 5 PM & on-call for some weekends

About the Role

Right at Home Southwest Houston is seeking a proactive, highly organized Care Coordinator / Staffing Coordinator to lead our caregiver scheduling operations and support hiring efforts. This is a critical front-office role for someone who thrives in a dynamic, small-team environment and is willing to roll up their sleeves when needed.

While this is not a caregiver position, you should be willing to step in and cover a client shift only as a last resort to maintain quality care.

Key Responsibilities

Scheduling & Backup Management

• Create and maintain caregiver schedules using WellSky
• Anticipate needs and develop backup plans by ZIP code to avoid last-minute scrambles
• Rapidly fill open shifts and respond to call-outs or cancellations
• Match caregivers with clients based on skill, availability, and location

HR & Recruitment

• Post jobs, screen applicants, schedule interviews
• Run background checks, verify CNA licenses and references
• Help lead orientation and onboarding of new caregivers
• Keep digital and physical employee records organized and compliant

Communication & Support

• Serve as the main point of contact for caregivers regarding shift changes, policies, and urgent updates
• Ensure all messages are clearly communicated using text, phone, and our WellSky platform
• Monitor compliance

On-Call & Contingency Support

• Participate in rotating on-call schedule for evenings/weekends
• Be willing and able to step in as a caregiver only if no other solution is available
• Help protect the client experience by ensuring no shift is missed due to scheduling issues

Office Operations

• Support day-to-day office tasks as needed — supplies, reports, client folders, etc.
• Work closely with the owner and office staff to solve problems and keep the business moving

What We’re Looking For

• Coordination or Scheduling experience required (home care or healthcare setting preferred)
• CNA certification is a big plus, but not required
• Excellent multitasker, organizer, and communicator
• Tech-savvy: Proficient with scheduling tools like WellSky, Microsoft Office, and job platforms
• Solution-oriented mindset — calm under pressure and resourceful
• Someone who understands small team life — flexible, humble, and ready to hustle when needed
• Must have a valid driver’s license and reliable transportation

Why Join Right at Home Southwest Houston?

• Be part of a mission-driven, people-first company that values every team member
• Opportunity to grow into HR, operations, or leadership
• Direct impact on the lives of families and seniors in our local community

Benefits & Perks

• Competitive pay with annual merit reviews
• Be part of a nationally recognized home care brand
• Make a direct impact on seniors and families in your community
• Continuing‐education & leadership‐development programs
• A mission‐driven team that values your voice and ideas

Ready to Champion Client Care?

Bring your heart for service and talent for coordination to a company that values both. Click “Apply Now” to upload your resume and speak with our recruiting team!