Carrier Sales Assistant

Why OTR?OTR Transportation sets itself apart as more than just a logistics company; we're a dedicated team committed to providing customized over-the-road shipping solutions, with a special focus on temperature-controlled and time sensitive freight. Our expertise allows clients to concentrate on their core business, while we ensure their shipping needs are met with precision.Our strength lies in our skilled professionals, who bring innovation and excellence to every aspect of our services. This dedication makes us a trusted partner in the logistics industry, adept at meeting the unique challenges of temperature-controlled transportation. We help our clients achieve their objectives by delivering flexible, reliable, and specialized shipping solutions.The Role:The Carrier Sales Assistant exists to extend the capacity and effectiveness of the Carrier Sales Representative. This is not a purely administrative role. The expectation is that the assistant becomes a trusted operational partner to their rep, owning the execution layer of the carrier sales function so the rep can focus on relationship development, rate negotiation, and growing their book of business.Over time, a high performing Carrier Sales Assistant is expected to develop the skills and carrier relationships necessary to progress into a full Carrier Sales Representative roleThis is an excellent opportunity for someone who is organized, coachable, and eager to build a career in transportation and logistics.What You’ll Do:Log and organize carrier bids, rates, availability, and lane informationBook carriers and confirm rates, pickup times, delivery details, and load requirementsIssue rate confirmations and ensure documentation is completed before pickupTrack active shipments from pickup through delivery and provide timely status updatesIdentify delays, service issues, or exceptions and escalate when neededBuild strong day to day relationships with assigned carriersCommunicate available freight and lane opportunities to relationship carriersOnboard new carriers through Highway and ensure accurate TMS setupMaintain accurate load, carrier, and tracking information in the TMSPrepare completed loads and documentation for accountingMonitor carrier service performance and flag recurring issuesTrack market rates and capacity trends using DAT and Truckstop.comSupport Carrier Sales Reps with daily load coverage and carrier communicationExperience/Qualifications:No prior logistics experience requiredStrong communication and interpersonal skillsHighly organized with strong attention to detailComfortable working in a fast paced, high volume environmentAbility to manage multiple priorities and stay organizedProactive problem solver with a strong sense of urgencyComfortable communicating by phone, email, and textWillingness to learn new systems and processesBasic proficiency with Microsoft Office or Google WorkspaceLogistics, transportation, customer service, or sales experience is a plusDependable, coachable, and team orientedBenefits at OTR:Full benefits including Medical, Dental, andVisionPTO401(k) with company matchOn-site parkingOffice happy hours and Friday lunchesA growing team where strong performers move up