The Laboratory CART Run Support Lead will provide laboratory computing and scientific application support to all scientists associated with the client CART manufacturing pods and QC Labs This is an onsite role in Raritan NJ The Lead will be working with Scientific Staff Enterprise Application Support Teams, Infrastructure Vendor Service Engineers, Facilities and BUIT Ops to support the manufacturing operations

Responsibilities

Manage requestsincidents from Laboratory Scientists and assist with build and maintenance of their Lab IT Instrumentation

Working in a life science laboratory environment including GxP environments

Assist Instrument Vendors with PC installation and network connection to the Lab Network

Maintain documentation of standalone scientific applications and configuration in run books

Manage the Lab Systems Inventory and Application repository

Deploy standardized PC hardware and deploy to laboratory environment

Maintain Lab Systems in Active Directory Operational Units and GPO

Maintain Operating System Patch levels using Push Management policy and tools

Maintain and support Laboratory PC Backup Systems

Assist with defined project deliverable manage lab system maintenance and provide oversight for the successful execution of services

Work with Scientific Staff lab systems infrastructure and security aligning in the review and execution of support and maintenance work

Provide work updatestracking monthly financial reports and monitoring work planning activities and contract spend

Review and or update procedures for the ongoing maintenance of lab systems

Qualifications

Possess a problemsolving mindset

Bachelors Degree in Information Technology or similar field

7 years of experience in the following

o Information technology support role for laboratory computing operations

o Working in a life science laboratory environment including GxP environments

o PC hardware and troubleshooting connectivity to Enterprise Network Services

o Lab instrument connection configuration integration and maintenance support

o Support Microsoft Windows OS in Enterprise Active Directory Environment

o Managing OS Images and data backup systems

o Maintaining scientific instrumentation and software in a validated environment

o Experience with Waters Empower SDMS eLIMS or similar instrument systems

History of successful independent and collaborative work in individual and team environments

Possess strong written and oral communication skills

GxP knowledge and understanding