Find Case Manager Assistant "Possible Trainee" (KD-34511) Job in Nespelem, Washington | Snaprecruit

CLOSING DATE: May 9TH,2024

POSITION: Case Manager \\\\\\\\\\\\\\\"Possible Trainee\\\\\\\\\\\\\\\"

SALARY: $18.97, per hour

REPORTS TO: Program Manager/Case Manager Supervisor

LOCATION: , Nespelem, WA

Basic Functions: Serves as an assistant to E&T Case Managers and aids in assessing client needs, monitoring and enforcing compliance with Individual Development Plans (IDPs), advising and processing supportive services to assist clients with achieving self-sufficiency. The Case Manager Assistant provides customer service-oriented transactions and performs general clerical support, data entry, filing and related duties, following well-established policies, procedures, and methods. The Case Manager Assistant with guidance will work closely with clients, Tribal agencies, and other professionals to provide comprehensive support. Assignments may support a variety of administrative areas.

MINIMUM QUALIFICATIONS:

Education and Training:

• Requires a This position requires a high diploma AND twenty-four (24) months of experience demonstrating the ability to perform the functions of this position. One (1) year of Employment Services; job application & job intake process preferred.

OR

Possible Training Plan

Knowledge, Skills, and Abilities:

• Requires basic knowledge of Welfare Reform and Workforce development.
• Requires knowledge of employment, training and workforce development including recruitment, training, and placement procedures.
• Requires working knowledge of case management related to the unique challenges of the individual in need.
• Requires basic knowledge of modern office practices, procedures, and equipment; including receptionist, telephone techniques and etiquette.
• Requires basic knowledge and understanding of methods and procedures used in alpha-numeric filing and record keeping.
• Requires basic knowledge of data entry techniques.
• Requires a working knowledge in the use of common personal computer-based office Software such as Google Suite including: (Drive, Sheets, Slides, Docs), spreadsheets, and internet.
• Requires sufficient knowledge of English language, grammar spelling, and punctuation to prepare routine correspondence and internal memoranda.
• Requires sufficient knowledge of maintaining accurate and detailed client records.
• Requires sufficient knowledge of the process to prepare and submit reports as required by regulatory agencies or funding sources.
• Requires basic skills to analyze information, resolve conflicts, and employ decision making.
• Requires sufficient human relation and people management skills to greet and work cooperatively with others, inside and outside the department.
• Requires familiarity with reservation lifestyles and culture as it relates to the clients.
• Requires the ability to perform the duties of the position under general supervision. Requires the ability to understand and implement Federal Regulations.
• Requires the ability to use a work computer for data entry, word processing, and spreadsheets.
• Requires the ability to operate standard office machines. Requires the ability to maintain record files and prepare reports.
• Requires the ability to establish an effective working relationship and communication with population served, general public, policy makers, colleagues, and government representatives and convey a positive image of the Tribe.
• Requires the ability to work with STIRCT confidentiality. Demonstrated ability to type operate office equipment; telephones, copiers, facsimile machine, typewriter, computers, calculators as required by position.
• Requires the ability to understand verbal and written instruction, reports, and computer information.
• Requires the ability to communicate objectives and guideline of program for prospective clients.
• Requires the ability to address and resolve conflict in a timely and professional manner.
• Requires the ability to communicate professionally both verbally and in writing.
• Requires the ability to interact with people.
• Requires the ability to work under stressful situations and handle conflicts, complaints and other problems in a profession and courteous manner.
• Demonstrated ability to prioritize and complete multiple assignments with minimal supervision. served.

Note: Pursuant to Tribal Policy, if this position is safety sensitive it is subject to pre-employment drug testing. In addition, this position is subject to reasonable suspicion and post-accident drug testing.

TRIBAL MEMBER AND INDIAN PREFERENCE WILL APPLY; PREFERENCE WILL ALSO BE GIVEN TO HONORABLY DISCHARGED VETERANS WHO ARE MINIMALLY QUALIFIED.

If required of this position, you must possess and maintain a valid Washington State drivers license and be eligible for the Tribes Vehicle Insurance. In addition, this position may be subject to pre-employment background clearances. If applicable, these clearances must be maintained throughout employment.

INFORMATION: Confederated Tribes of the Colville Reservation, Human Resources Office, P.O. Box 150, Nespelem, WA 99155, (509) 634-2028 kabrina.desautel.hrs@colvilletribes.com