Case Manager

Job OverviewThe Care Manager serves as the primary point of contact between members and the health plan. This role is responsible for coordinating care, reviewing person-centered service plans, and ensuring members receive the appropriate covered and non-covered services.Key ResponsibilitiesConduct monthly member outreach and follow-upAddress and respond to identified member needsCoordinate care with members, families, and vendor agenciesMaintain timely and accurate documentationParticipate in weekly team meetingsPerform additional duties as assignedRN, LMSW, MSW - bilingual a plus - Chinese, Mandarin, Urdu, Vietnamese, Spanish